Manager, Delivery Product Owner - Tax Transformation
- Partner with Delivery Product Owners and development teams to refine feature priorities, requirements, acceptance criteria, and expected business outcomes.
- Support prioritization discussions by organizing inputs, surfacing dependencies, and helping evaluate business value, risk, and readiness.
- Collaborate with the Technical Product Owners and broader team on scope, sequencing, sprint planning, feature readiness, deployment preparation, and progress tracking.
- Build and apply cross-domain knowledge to work effectively across functional areas, connect related impacts and dependencies, and help sustain continuity as priorities evolve.
- Review bugs, support tickets, and business requests in depth to assess impact, clarify issues, and help prepare recommendations for prioritization and resolution.
- Execute regular sprint testing, Program Increment testing, and hands-on feature validation to help ensure functionality aligns with product specifications and user needs.
- Support the Program Increment demo and other showcase events by helping prepare features and validate readiness for demonstration.
- Contribute to process documentation, learning guides, and other end-user materials that support adoption, readiness, and ongoing operational effectiveness.
- Track product-related risks, issues, and defects, escalate concerns as needed, and adapt effectively to evolving priorities in a fast-paced environment.
- Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week.
- Bachelor's degree in computer science, information technology, business administration, design thinking, or a related field.
- 3+ years of experience supporting product delivery, business analysis, project coordination, or technology implementation teams with demonstrated experience supporting large-scale, full-lifecycle system implementation or modernization projects involving complex technical integrations, APIs, and middleware.
- Demonstrated experience supporting testing activities, validating feature readiness, and contributing to process documentation, learning materials, or end-user enablement resources.
- Proven understanding of LLMs, RAGs, Optical Character Recognition, and how these can be leveraged to solve business problems.
- Immigration sponsorship may be available.
- Ability to travel up to 20%, on average, based on the need of the program and the work you do.
- One of the following active accreditations obtained, in process or willing and able to obtain:
- Licensed CPA in state of practice/primary office if eligible to sit for the CPA
- If Not CPA Eligible:
- Licensed attorney
- Enrolled Agent
- SAFE Agilist
- Certified Scrum Master (CSM)
- Certified SAFE Product Owner/Product Manager
- Project Management Professional (PMP)
- Six Sigma (Green or Black belt)
- CBAP - Certified Business Analysis Professional
Preferred:
- Agile and project management certifications preferred (e.g., SAFe Agilist, Certified Scrum Master (CSM), PMP, Lean Six Sigma)
- Strong attention to detail, with the ability to review functional requirements, acceptance criteria, and defects thoroughly and identify business impacts, gaps, risks, and dependencies.
- Curiosity, sound judgment, and a proactive mindset for working across teams, identifying issues early, and helping move priorities forward.
- Experience using development, design, and IT service management tools (e.g., Azure DevOps (AzDo), JIRA, ServiceNow, Sketch, Abstract, Figma) for ticketing, feature management, and tracking work across the delivery lifecycle.
- Strong communication, collaboration, and organizational skills, with the ability to manage multiple workstreams and follow through on execution details.
- Ability to synthesize information across stakeholders, modules, and workstreams to support well-informed product and delivery decisions.
- Demonstrated ability to work effectively in a fast-paced environment, manage ambiguity, and adapt quickly to changing priorities.
- Passionate interest in Generative and Agentic Artificial Intelligence.
- Experience working with cross-functional teams to apply Artificial Intelligence solutions to solve business problems.
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