Cellular Operations Product Lead

Cellular Operations Product Lead

San Francisco (Hybrid – 3 days in office)

$130,000–$175,000 base + equity

Carter Wellington is recruiting on behalf of a high-growth technology company building next-generation infrastructure to improve cellular service inside buildings. This is a senior, high-impact operations role within a small, ambitious product team scaling a real-world deployment program.

The Role

As Cellular Operations Product Lead, you will own end-to-end deployment operations for a fast-growing cellular product. You will coordinate large-scale physical installations, work closely with carriers and vendors, and build the processes required to scale from early deployments to hundreds of installs. This role combines strategic ownership with hands-on problem solving in the field.

Key Responsibilities

• Lead and scale physical-world deployment operations for in-building cellular solutions
• Coordinate installs with internal deployment teams, external vendors, and carrier partners
• Manage carrier and vendor relationships, including SLAs and delivery performance
• Design and implement scalable operational processes and playbooks
• Act as the operational owner for on-site issues, escalations, and real-world constraints
• Partner closely with engineering and product to translate technical requirements into executable operations

Required Experience

• 5–10 years’ experience in operations, deployment operations, or program management
• Background in physical-world products or infrastructure (e.g. hardware, telecoms, network deployments)
• Proven track record of scaling operations from early-stage to large-scale execution
• Experience managing external partners, vendors, or carriers
• Strong evidence of high-impact ownership in prior roles

Nice to Have

• Experience in telecommunications, cellular, or network infrastructure
• Familiarity with tools such as Airtable or similar operational workflow platforms
• Startup or high-growth environment experience

Profile

• Self-starter with strong ownership and autonomy
• Able to learn complex technical domains quickly (no engineering background required)
• Confident communicator across installers, partners, and senior stakeholders
• Comfortable operating in ambiguity and solving real-world deployment challenges

Location & Working Pattern

• San Francisco-based
• Hybrid working, minimum 3 days per week in the office

This is a rare opportunity to join a rapidly scaling product at an early stage and take ownership of a mission-critical operations function.

For a confidential discussion, contact [email protected]