OPERATIONS MANAGER
- Terminal Management: Oversee daily terminal operations, including staff scheduling and shift organization, to maintain optimal staffing levels.
- Safety & Compliance: Support safety programs and ensure compliance with company and federal/state safety standards to provide a safe work environment for all team members.
- Team Leadership: Serve as the primary point of communication for the team, ensuring consistency and compliance while taking corrective actions as necessary. Mentor, train, and develop employees for career growth and performance improvement.
- Hiring & Training: Recruit and train new operations employees, conducting timely and constructive performance evaluations to encourage growth and recognize achievement.
- Dispatch Coordination: Ensure efficient terminal operations by collaborating with dispatch to optimize trailer loading and maximize load efficiency.
- Operations Efficiency: Supervise trailer loading processes to maximize productivity, collaborating closely with Dispatch as needed to ensure smooth logistics and customer satisfaction.
- Reporting: Complete all required management reports accurately and on time.
- Maintenance: Oversee maintenance activities and ensure all equipment is in safe, working order.
- Meetings & Communication: Actively participate in regular and ad hoc meetings, providing insights and updates as needed.
- Performance Monitoring: Continuously monitor and evaluate workplace performance and lead training initiatives to enhance employee capabilities.
- Regulatory Compliance: Keep current on federal and state safety regulations, implementing safety procedures in line with OSHA and DOT guidelines.
- Goal Achievement: Set and implement action plans to achieve productivity, load averages, and service targets for the service center.
- Education: High school diploma or GED required; associate or bachelor’s degree preferred.
- Experience: Five (5) years of relevant industry experience, with three (3) years of supervisory experience strongly preferred.
- Skills: Strong verbal and written communication, interpersonal skills, and demonstrated accountability. Thorough knowledge of ltl operations, policies, and applicable safety regulations. Customer-oriented mindset.
- Compensation: $75,000 - $85,000 annually, based on experience and location.
- Classification: Exempt, subject to all applicable state and federal laws.
- Comprehensive medical, dental, and vision insurance.
- 401(k) plan with company match.
- Company-paid Life and AD&D Insurance policies.
- Flexible work schedules.
- Paid vacation, sick leave, and holidays.
- Prolonged periods of sitting at a desk and working on a computer (if applicable).
- Frequent walking throughout the facility and between departments as part of daily operational tasks (if applicable).
- Ability to lift and/or move up to 20-25 pounds.
- Ability to navigate each department and the company’s facilities as needed.
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