Senior Tax Compliance Representative

Job Description and Duties

THIS IS A RE-ADVERTISEMENT, IF YOU PREVIOUSLY APPLIED, YOU DO NOT HAVE TO RE-APPLY.

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.
Under the general supervision of a Tax Administrator I, EDD, in the Tax Processing and Accounting Division's Policy and Technical Support Group, the Senior Tax Compliance Representative (STCR) Specialist independently performs the most complex, difficult, and sensitive compliance assignments using a high degree of judgment and extensive knowledge of the California Unemployment Insurance code (CUIC), statutes, regulations, and compliance procedures. The STCR independently coordinates Tax Performance System (TPS) reviews including working with the TPS reviewer in making objective assessments regarding the quality of the Unemployment Insurance (UI) tax operations. This requires strong program knowledge in order to examine the accounts and operations in terms of accuracy, timeliness, and completeness and to provide input and recommendations. The STCR develops tracking systems which assess and report on the Division's achievements and provides tools to plan and direct the Division's strategic goals. Track, analyze, and assess the Division's performance as an organization in order to better serve the employer community. The STCR is responsible for identifying areas within the Division where technical training is needed as well as developing and facilitating the necessary training which requires in-depth knowledge and experience of the tax program and CUIC.

In addition, the STCR acts as a project leader or Single Point of Contact for Division-wide, sensitive projects, and task forces related to the development, evaluation, or implementation of tax specific programs and policies.

This position is headquartered in Sacramento and may be eligible for telework under EDD's telework policy. California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee.

Position located at 1416 9th Street, Sacramento, CA 95814.

This position is headquartered at the New Labor Agency Building (NLAB), a newly remodeled high-rise building. Located in the heart of Downtown Sacramento and in close proximity of the State Capitol and the Golden1 Center, this beautiful and modern building provides the following amenities: Break areas, wellness/lactation rooms, coffee points, a fitness center with private showers, a Career Center for EDD Employees, a micro market, building-wide WiFi, an outdoor terrace, bike storage, nearby public transit options, and much more.

Apply today for the opportunity to work in this state-of-the-art building!

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.

• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.

• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.

• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

TheSenior Tax Compliance Representative is a Departmental Promotional exam for EDD employees only. The next administration of the Senior Tax Compliance Representativeexam is tentatively scheduled for 09/2026.

For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience with making oral presentations to a variety of audiences.
• Experience conducting meetings/trainings using Zoom and MS Teams.
• Excellent professional verbal and written communication skills.
• Technical writing skills:
1. Ability to produce technical documentation that helps people understand and use a product or service.
2. Ability to clearly explain technologies, processes, and products to customers.
• Strong interpersonal skills and experience working in a team environment.

Benefits

Benefit information can be found on the CalHR website, , and the CalPERS website, .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process.

The SOQ should be 12-point font, single spaced and not exceed 2 pages.

1. Describe how your knowledge, skills, abilities, and work experience have prepared you for this position as described in the job posting and position statement. Please provide specific examples.
2. Detail your experience and provide specific examples that demonstrate your ability to do each of the following and how they align with the responsibilities of this position.
a. Effectively communicate both verbally and in writing.
b. Demonstrate effective coaching and mentoring skills.
c. Effectively conduct or facilitate a training or meeting.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other - A Cover Letter is required and must be included.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.