Senior Producer/Account Director

The scope of this role involves leading the day-to-day production oversight across multiple client accounts and deliverables, ensuring clear and consistent communication with clients, Creative Directors, and other project leads. The role includes overseeing project managers while coordinating closely with creative, account, and strategy teams to maintain alignment and efficiency. Reporting directly to the COO, this position is responsible for identifying and resolving complex production bottlenecks and workflow challenges. A key focus is on ensuring that all projects are delivered on time, within budget, and to the highest quality standards, while also driving overall revenue growth and securing new business opportunities.

Key Responsibilities

• Drives communication across internal teams and clients to ensure alignment and clarity
• Oversees entire production process across multiple workstreams (static, motion, digital, social)
• Responsible for identifying, pursuing, and securing new business opportunities to facilitate the company’s growth.
• Mentors and supervises Project Managers, ensuring consistency in timelines, scopes and deliverables
• Partners with creative and account leadership to translate briefs into actionable production plans
• Facilitates project kickoffs, resource planning, schedules and status updates
• Forecasts and manages production bandwidth, staffing needs, and external vendor support
• Upholds quality control at all stages—creative output, client experience and operational execution
• Escalates risks and roadblocks early and provides actionable solutions
• Fosters a calm, solution-oriented culture under pressure
• Supports recruitment and growth of the production department
• Participates in leadership meetings to expand capabilities, improve workflow, and scale operations

Autonomy & Impact

• Trusted to make production decisions independently while collaborating with Department Heads
• Builds and improves internal processes to support creative excellence
• Oversees budgets, scopes and timelines across high-profile campaigns
• Owns relationships with external vendors and internal stakeholders
• Supports new business efforts with production insight, scopes and feasibility assessments

Team Leadership

• Directly manages project managers and associate producers (4+ team members)
• Responsible for growth and ongoing performance development
• Helps define and refine team roles, tools, and responsibilities
• Fosters team moral
• Champions accountability, transparency and operational excellence across the department

Related Experience

• >7 years in creative production across film, TV, gaming, or entertainment marketing
• Experience leading high-volume campaigns in key art, social, and motion/digital production
• Strong understanding of both creative and operational workflows
• Proficiency in Airtable and other Project Management software
• Manage and maintain client relationships