Sr. Manager, Internal Communications
- Develop and execute internal communications strategies that align and support the company’s mission, vision, and goals.
- Lead cross-functional projects that supports strategic initiatives in alignment with the Commercial Team and other Business Unit’s.
- Translate complex technical and business updates into clear, engaging content for diverse audiences across the enterprise.
- Draft and manage executive communications, including All Hands, leadership updates, organizational announcements, and sensitive change messaging.
- Own and manage internal communication channels (Teams, intranet, newsletters, digital signage, video updates) and maintain an editorial calendar.
- Oversee and direct the team that creates and manages content on the company intranet site, display screens, and other mediums.
- Plan and deliver company-wide events and cultural campaigns that celebrate milestones, amplify values, and foster teammate engagement.
- Partner with departments to communicate policies, programs, and compliance/safety requirements with clarity and impact.
- Establish feedback loops, measure effectiveness of communications, and surface teammate insights to leadership.
- Support crisis and sensitive communications with transparency, consistency, and empathy.
- Build and nurture strong relationships across senior and executive leadership.
- Serve as the teammate advocate by building strong, collaborative relationships with teammates at all levels.
- Bachelor’s degree in communications, public relations, marketing, business, or a related field.
- Minimum of 6 years professional experience in internal communications or employee engagement.
- Demonstrated ability to influence and partner within a diverse/complex organization to help drive business results
- Proven experience supporting C-Suite executives and senior leaders through messaging, presentations, or strategic communications.
- Experience in directing and executing change management communications.
- Experience in directing and executing teammate experience and events for cultural initiatives.
- Demonstrated ability to lead projects end-to-end, including scoping, planning, execution, and measurement of results.
- Track record of proactively identifying problems, proposing solutions, and successfully implementing improvements.
- Phenomenal verbal and written communication, and copywriting skills
- Excellent organizational skills and attention to detail
- Experience in writing for a variety of different audiences is also desired, including creative writing skills, blogging, and vlogging
- Experience designing and building intranets or other knowledge management or teammate engagement portals
- Experience working with design tools such as Canva or Adobe Illustrator
- Experience with multimedia content creation such as video and interactive newsletters
- Eye for graphic design to produce visuals to accompany internal company ads and articles.
- Experience in publishing content on SharePoint
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