Senior Manager of Customer Program Management (Strategic Engagements)
We Are:
At Synopsys, we drive innovations shaping the way people live and connect. Our technologies enable breakthroughs in chip design, verification, and IP integration, powering the future of high-performance silicon and software. Join us to help transform tomorrow.
You Are:
A strategic, customer-focused leader with deep expertise in program management, SoC design flows, and the IP ecosystem. You thrive in dynamic environments, excel at building trusted relationships, and have a proven track record of leading teams to deliver outstanding customer experiences and business results.
What You’ll Be Doing:
- Lead a team of Program Managers supporting IP engagements and customer success.
- Shape the strategic direction of customer experience for your region.
- Drive end-to-end customer journeys from pre-sales through silicon success.
- Collaborate with cross-functional teams to ensure customer satisfaction.
- Manage escalations and resolve issues proactively.
- Partner with Sales to support contract closure.
The Impact You Will Have:
- Enhance customer satisfaction and IP integration success.
- Improve Synopsys products through customer feedback.
- Resolve escalations efficiently to maintain strong relationships.
- Lead and inspire a high-performing team.
- Drive operational excellence and strategic improvements.
- Support key business and customer objectives.
What You’ll Need:
- B.S./M.S. in Electrical Engineering or related field.
- 15+ years in engineering or program management roles.
- 10+ years of people management experience.
- Experience with contract negotiations.
- Strong communication and leadership skills.
Who You Are:
- Strategic, customer-centric, and agile.
- Collaborative and inspirational leader.
- Excellent communicator and problem solver.
The Team You’ll Be A Part Of:
Join the Customer Engagement and Success team, working with global partners and cross-functional Synopsys groups to deliver IP integration and customer satisfaction.
Recommended Jobs
Fullstack Engineer, Agents
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry.…
Shuttle Driver / Porter / Parts Support
Shuttle Driver / Porter / Parts Support Full-Time | Monday–Friday | Weekly Bonus Opportunity Why You’ll Love This Job (What’s in It for You): ~$18.00/hour starting pay. ~ Weekly bonus opportu…
In-House Case Manager
Job Title: In-House Case Manager Location: Los Angeles, CA Department: Young Adult Services Reports To: Program Director Position Type: Full-Time Salary: $44,000 Summary The In-Hous…
Accounts Payable Specialist
Area51 Electronics is seeking an Accounts Payable Specialist who embodies accuracy, accountability, and efficiency. This role plays a crucial role in maintaining financial integrity, supporting daily…
Accounts Receivable Specialist
Company Description Wonderful Pistachios is the world's largest vertically integrated pistachio processor and marketer. Located in California's Central Valley, our nuts are Non-GMO Project Verif…
Principal Software Engineer (Customer Profile Engineering)
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vi…
Construction Accountant
Job Summary We are seeking a detail-oriented and experienced Construction Accountant with knowledge in cost accounting to join our team. The ideal candidate will be responsible for overseeing the …
AI Engineer LLM Infra
Yutori is reimagining how people interact with the web by building AI agents that can reliably do everyday digital tasks. We are building the entire stack to be agent-first, from training our own mod…
Software Engineer
Data Engineer: C3 Energy is looking for data engineers to develop and implement the next generation of analytics for the smart grid. We are building a platform able to handle the extremely l…
Lead Cashier
Coach is seeking a Lead Cashier in Livermore, CA, to oversee cashier operations in a dynamic retail environment. The role involves managing daily transactions, mentoring junior staff, and ensuring exc…