Office Support Technician

Job Description and Duties

The Office Technician (Typing) (OT) supports the State Dental Director and the Office of Oral Health (OOH) team by managing calendars, scheduling appointments, and preparing agendas for meetings. The OT handles meeting invitations, telephone coverage, and monitors shared email inboxes. The role also includes sorting and delivering mail, reserving conference rooms, and coordinating with IT for audio/visual equipment setup. Additionally, the OT prepares and edits written correspondence and documents.

The OT is responsible for preparing purchase orders, tracking invoices, and maintaining inventory controls. The role also involves monitoring employee training, coordinating attendance documents, and assisting with travel arrangements and reimbursements. The OT assists the hiring manager with scheduling interviews and onboarding new employees and manages branch records and surplus items.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

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You will find additional information about the job in the .

Working Conditions

Telework Information :

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # 491690 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email [email protected] for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Proficiency in Microsoft Office applications, including Outlook and Teams.
• Strong organizational and time management skills.
• Good written and verbal communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Attention to detail and accuracy in work.
• Basic knowledge of office equipment and troubleshooting.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new tasks and technologies.
• Customer service skills and professional demeanor.
• Basic understanding of administrative and clerical procedures.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Supplemental Questionnaire (SQ) Instructions:

Along with your application (STD 678), please include a Supplemental Questionnaire. The Supplemental Questionnaire is a series of questions asked by the hiring managers to assist in screening for the most qualified candidate. The Supplemental Questionnaire must be no more than one page long using 12-point Arial font.

1. How have you provided administrative support to a program, organization, or team in a previous role?
2. How have you utilized your organizational and time management skills in a previous role?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other - Please see Supplemental Questionnaire instructions below at end of posting . Any applications received that do not provide a written response to the SQ may be rejected .