Live Chat Representative
TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.
TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.
The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.
We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!
Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience
Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software
Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment
Recommended Jobs
Math Instructor Lead/Coyote PRIME
About University Enterprises Corporation At CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quali…
Travel Nurse RN - PCU / Stepdown - $2,700 to $2,814 per week in Palm Springs, CA
Registered Nurse (RN) | PCU / Stepdown Location: Palm Springs, CA Agency: Compunnel Healthcare Pay: $2,700 to $2,814 per week Shift Information: Days - 3 days x 12 hours Contra…
Sr Manager, Corporate Strategy
#WeAreParamount on a mission to unleash the power of content… you in? We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re …
Service Tool Design Engineer
Job Title: Service Tool Design Engineer Pay up to $80-$100/hr. (DOE) Location: On-site, Berkeley, CA Contract- 6 Months Our client is looking for a Mechanical Engineer to join their Field S…
Neonatal Nurse Practitioner
We are hiring experience Neonatal Nurse Practitioners or Physician Assistants to come join an amazing group of Neonatologist located near Brentwood, CA. These are full time roles that come with 1099 …
LOCUM Family Medicine Nurse Practitioner
Coastal California Living at its finest! Come live and enjoy all that Northern California has to offer while working with an amazing team near Eureka, California. We are hiring a full time LOCUM TE…
Labor General- 1er turno- ANAHEIM HILLS
Tengo LABOR GENERAL en la cuidad de Anaheim Hills! Requiere poder pasar E-verify, drug test y background check Lunes a Viernes 4AM-12:30PM +OT - Mandatorio Empacando trabajando en ritmo rapid…
Diesel Mechanic - Construction Equipment
We are looking for a hands-on Equipment Mechanic to maintain and repair a fleet of trucks, trailers, and construction equipment in a fast-paced field environment. This role is ideal for someone who c…
Nail Artist/Nail Technician
About the Job: Hammer and Nails Studio City is seeking a skilled and passionate Nail Technician to provide high-quality manicures and pedicures to our male clientele. As a Nail Technician, you will …
Data Center Construction Manager - Owners Rep
VP Construction - Data Center Project Delivery - Santa Clara , CA / West Coast This opportunity is with a leading provider of mission-critical data center solutions as a Managed Services Provid…