Product Manager - Aviation
- Understand and communicate how customers are using the product and new problems we can solve with innovative features and workflows
- Organize and share customer requirements and priorities with the development team to collaborate and prioritize on the product’s roadmap and release timelines
- Work with customers, potential customers, our Professional Services organization, and partners to collect requirements on features that solve problems and provide value
- Communicate the product roadmap and release timelines to customers and staff
- Lead and support customer product briefings and conference presentations
- Represent ArcGIS Aviation Airports and ArcGIS Aviation Charting as the product expert on social media platforms
- Collaborate with Global Business Development, the partner team, international distributors, and product marketing to develop and execute go-to-market strategies
- Work with Product Marketing to develop messaging that will create demand for ArcGIS products in the airports and aviation space
- Meet with key customers to understand their business needs and assist with mission critical projects
- Ensure internal launch readiness for product updates with sales, technical support, customer service, and training
- Enable Global Business Development, the partner team and international distributors to effectively engage with prospective customers
- 2+ years experience in a similar position supporting similar responsibilities
- Professional experience supporting commercial software development and release. Examples of this include product management, product development, product testing, software release, user assistance, software configuration, or product marketing
- Capability to effectively document and verbally communicate market requirements to development staff
- Proven experience supporting technology innovation through aligning software capabilities with market opportunities
- Experience in airports, aviation, aviation charting, or related fields
- Ability to cultivate strategic relationships with customers and partners
- Ability and willingness to travel
- Bachelor’s in Geographic Information Systems (GIS), Computer Science, Business Administration, Marketing, or related field
- Master’s in Geographic Information Systems (GIS), Computer Science, Business Administration, Marketing, or related field
- Experience in GIS and location-based content
- Experience with international and domestic aviation-related standards and specifications
- Experience and certifications with the Pragmatic Framework
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