Director, Commercial Strategy & Operations

Job Description

Job Description

About Ceribell

Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography ("EEG") platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement!

Ceribell is seeking a dynamic and strategic Director of Commercial Strategy & Operations to lead the development, execution, and optimization of initiatives that elevate commercial productivity and performance across the organization. This role will serve as a key thought partner to senior leadership and the sales organization, driving cross-functional initiatives that support revenue growth, operational excellence, and go-to-market effectiveness.

This position blends high-level strategic thinking with rigorous execution. The ideal candidate is a seasoned operator with a proven background in commercial enablement, strategic planning, and data-driven sales optimization ideally in the life sciences or medical device space.

Key Responsibilities:

Strategic Leadership & Cross-Functional Collaboration

• Partner with Commercial, Marketing, Finance, and Executive teams to define and drive initiatives aligned to Ceribell's strategic priorities.
• Translate executive vision into actionable programs and operational plans that scale with business growth.
• Serve as a trusted advisor to the VP of Sales and Regional Leaders to drive field readiness, enablement, and productivity.

Sales Enablement & Execution

• Lead the design and continuous improvement of Ceribell's Sales Playbook and go-to-market processes.
• Build and manage scalable tools, templates, and training programs to optimize rep and manager performance.
• Drive regional IDN planning and strategic targeting initiatives in partnership with field leadership.

Data & Performance Insights

• Oversee the development and communication of commercial performance dashboards and KPIs.

• Lead strategic analytics initiatives, including forecasting, funnel conversion analysis, and territory modeling.
• Ensure metrics are actionable and used to guide leadership decisions and performance management.

Process Optimization & Operational Excellence

• Oversee implementation excellence across customer accounts by aligning the work of the Program Implementation Management (PIM) team with commercial goals.
• Identify, document, and scale best practices across new account activation and ongoing customer success.
• Continuously evaluate operational workflows to streamline processes and eliminate inefficiencies.

Qualifications:

• Bachelor's degree in Business, Finance, Economics, Engineering, or other analytics-oriented disciplines; MBA or advanced degree strongly preferred.
  7+ years of progressive experience in commercial strategy, sales operations, or sales enablement preferably in life sciences, healthcare technology, or a top-tier consulting environment.
  Proven track record of leading cross-functional initiatives that have driven commercial performance.
• Deep understanding of sales cycles in complex healthcare environments, including IDNs and hospital systems.
  Advanced proficiency in Excel and business intelligence tools; Salesforce experience highly preferred.
  Exceptional interpersonal and communication skills; proven ability to influence without authority.

Highly organized, detail-oriented, and comfortable operating in a fast-paced, evolving environment.

In addition to your base compensation, Ceribell offers the following:

• Annual Bonus + Equity Opportunity
• 100% Employer paid Health Benefits for Employees
• 50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection)
• 100% paid Life and Long-Term Disability Insurance
• 401(k) with a generous company match
• Employee Stock Purchase Plan (ESPP) with a discount
• Monthly cell phone stipend
• Flexible paid time off
• 11 Paid Holidays + 5 Company Wellness Days
• Excellent parental leave policy
• Fantastic culture with tremendous career advancement opportunities
• Joining a mission-minded organization!

Compensation Range

$216,000—$247,000 USD