Program Supersvisor (ECM)
- Graduation from an accredited graduate program with a major in Social Work, Counseling, Psychology, Behavior Analysis, or other related degree required. These degrees must be license-eligible (LCSW, LMFT, LPCC).
- BBS registration, licenses, credentials or like certifications must remain active and valid with their governing entity, if applicable.
- Minimum of two years’ experience in the practice of mental health counseling.
- Two years of supervisory experience preferred.
- Proficient in Microsoft Office Suite, Outlook, Office, Excel, Word.
- Bilingual required.
- A valid California driver’s license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency’s insurance company.
- Operate an agency or personal vehicle for work-related activities which may include, client visits, meetings, trainings, or other agency-related appointments.
- Ensure compliance with driving requirements, including maintaining a valid driver’s license, current vehicle registration, and proof of insurance as required by agency policy.
- Ability to communicate ideas in oral and written form.
- Physical, mental and emotional health adequate to perform duties.
- Ability to work in a harmonious manner with subordinates, supervisors, and others.
- Must possess knowledge of current issues and trends in the mental health field.
- Must possess knowledge of mental health programs and community resources.
- Adhere to all applicable legal and ethical standards.]
- Protect and honor individual integrity through confidentiality.
- Ability to work effectively with cultural/ethnic diversity.
- Responsible for implementing leadership development concepts in staff oversight, including time management, purposeful coaching and development, effective communication, and meeting facilitation.
- Manage day-to-day operations and ensure compliance with all personnel legal requirements, including staff oversight, hiring, scheduling meal periods, and approving timesheets.
- Provide training and guidance/mentorship of frontline staff.
- Implement department/program objectives.
- Promote a healthy working environment that values staff and equips them to succeed while making sustainable decisions in a way that strengthens both our workforce and our impact.
- Responsible for contract review and ensuring deliverables are met. (Maintenance)
- Responsible for executing organizational strategies and initiatives.
- Ensure compliance with regulatory requirements (such as HIPAA) for reports, records, and policies as outlined in contracts
- Develop and maintain procedural manual for program operations.
- Responsible for identifying and mitigating risks associated with potential adverse events, outcomes, or behaviors stemming from legal, ethical, or operational process breakdowns.
- Each leader is directly accountable for the outcomes of their program or area of responsibility through a mindset of ownership, continuous improvement, and follow-through.
- Responsible for assignment of caseload.
- Provide direct clinical services to clientele in accordance with time allotted to direct care (program size will determine time).
- Ensure timely completion of assessments and review of treatment plans.
- Maintain good working relationships with referral aPents/agencies.
- Participate in the preparation of annual reports/program evaluations as required by contracts.
- Ensure compliance with the administration of outcome expectations as specified in program contracts including program measurements and accreditation.
- Responsible for preventing and controlling infection.
- Responsible for maintaining a culture of quality and safety.
- Responsible for reducing the risk of injury to clients, staff, and visitors.
- Effectively use de-escalation skills and techniques for crisis prevention.
- Properly administer the C-SSRS to help prevent suicide.
- Interaction is appropriate and sensitive to client’s culture. Interaction is appropriate with client’s developmental level.
- Health Insurance Coverage - SVCFS offers a comprehensive health benefits package which includes medical dental vision coverage, and an employer paid life insurance policy.
- 2 weeks of vacation, 11 paid holidays, 12 sick days upon accrual.
- Employee Assistance Plan unlimited access to professional consultants for money management, family counseling, legal advice and many other areas.
- Optional 403(b) retirement plan with employer matching.
- Clinical Supervision for state licensure.
- Opportunities for growth and professional development.
- Non-Profit Student Loan Forgiveness.
- Salary Increases each year.
- Supportive/collaborative work environment.
- Discounts are available to employees for gym memberships, with cellphone plan providers and other discounted perks.
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