Disability Insurance Program Manager I

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Under general direction, provides leadership for one or more field office units. Ensures services are delivered in compliance with laws, policies, and procedures governing the Disability Insurance Program. Emphasizes program integrity and proper duration control. Develops and maintains staff to ensure proper processing of workload while operating within budgetary limitations. Supports continuous capacity building for all unit staff. Encourages open, two-way, communication. Assists in the maintenance of a marketing program, which includes educating and partnering with program customers. Has knowledge of the office budget processes. Complies with all system security, internal control, and employee safety requirements. May serve as office manager in the manager’s absence. Acts a coach and role model to members of the management team and to all staff. Supports the Branch and Department vision, mission, values, and goals.

Position located at 5009 Broadway Sacramento CA 95820. Sacramento County.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click her e to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Special Requirements

Application (STD 678) is Required. Resumes and/or Cover Letters DO NOT take the place of the STD 678. A application received without duties listed on the STD 678 will not receive further consideration and may be excluded from the hiring process. Transcripts or Diplomas are optional and may be required to meet minimum qualifications.

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .

Benefits

Benefit information can be found on the CalHR website, , and the CalPERS website, .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required . The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ will be considered the first phase of the hiring process for this position. The SOQ should be typed and not more than one page in length, not less than 12-point font, single spaced, with margins not less than one inch, include your first and last name at the top of the page.

The SOQ is not a resume or cover letter. Applications received without an SOQ or a clear response to the specific SOQ question(s) will not receive further consideration and will be excluded from the hiring process.

As indicated in advertisement, no acceptance of application if:

1. Application received with no SOQ
2. Application and SOQ received, but did not respond to the statements (used a generic or other position's SOQ)
3. Resumes and/or cover letter do not take the place of the SOQ

QUESTIONS
Q1) Describe the training, experience, and skills that qualify you to be a successful manager in a Disability Insurance Field Office.
Q2) Describe what customer service means to you and what actions you do now that will help you coach, mentor and motivate other members of your team.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.