Software Engineer - Tools & Automation

As a Software Engineer and member of the Platform Stability team, you will help build, fine-tune, and maintain a novel AI-powered tool for diagnosing technical issues and identifying root causes. You will collaborate cross-functionally to gather requirements, develop AI/ML and analytical models, and drive data-driven insights — all as part of a high-performing team.

In this role, you will:

• Design and implement agentic AI systems with structured interfaces, reasoning loops, and robust error handling

• Build and maintain data pipelines, scheduled workflows, and benchmarking infrastructure

• Develop evaluation and scoring systems to measure and continuously improve model output quality

• Integrate the platform with internal and external services, including ticketing, messaging, storage, and observability

• Collaborate with cross-functional teams to translate business requirements into technical AI solutions

• Architect and maintain production-grade AI solutions with focus on scalability, reliability, and performance

Qualifications

• BS in relevant engineering discipline and 4+ years of relevant work experience

• SW development, Strong Python with applications in AL/ML

• Familiarity with AI agents and their applications, including prompt design, tool calling, context management, and evaluation

• Experience or strong interest in Data Science and Engineering

• Experience or strong interest in creating Analytical or AI/ML-based models for real-world problems

• Strong problem-solving skills, especially in simplifying and modelling real-world problems

Bonus Qualifications

• Familiarity with major LLM providers (OpenAI, Anthropic, Google, Meta, etc.) and understanding of their trade-offs in terms of performance, cost, latency, and capabilities

• Experience integrating AI capabilities into applications or eagerness to learn application development

• Full-stack development experience with both backend and frontend technologies

$184,000 - $231,000 a year

Base Salary Range

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

Accommodations

If you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter.

A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.