Women's Health Program Manager

The Women's Health Program Manager is responsible for the operational oversight and contract compliance of program grants and contracts (i.e. Family Planning, CPSP, CDP, Title X and Family Pact, CHDP, PPP, Joint Commission) within the primary care setting. The Departmental Program Manager will work closely with the Director of Nurses, Women’s Health Program Administrator, the Site Administrator, providers and other members of the health care team to define and achieve the program objectives and improve the quality of patient care within the NEVHC service area.

Reports To: Site (Clinic) Administrator

Supervises: Any combination of the following: Licensed Vocational Nurses, Medical Assistants, Case Managers, and Administrative & Clerical support staff.

Qualifications:

1. Bachelor’s degree in health-related field recommended, or LVN with at least 3 years’ experience or Woman’s Health experience (preferred for LVN II or III).
2. Five or more years of supervisory and program management experience within a community clinic or health care setting.
3. A basic working knowledge of Grant and Contract Management, Quality Improvement and Policy & Procedure Development is preferred.
4. Thorough working knowledge of business English, spelling, punctuation, and contemporary general office practices and procedures
5. Math skills sufficient to prepare routine spreadsheets, calculate/balance invoices/expense reports, and similar.
6. Basic leadership skills.
7. Demonstrated supervisory skills sufficient to supervise from 8 to 12 employees.
8. Demonstrated managerial skills sufficient to manage from 2 to 4 employees through other supervisors and/or managers.
9. Computer skills in Microsoft Office programs (Word, Excel, etc.), electronic health record systems, and database systems.
10.Typing/data entry skills sufficient to meet production requirements.
11.Effective verbal and written communication skills to communicate clearly and effectively with patients and others.
12.Very effective oral and written communications skills including public speaking experience.
13.Effective work organization skills.
14.Ability to work effectively as a team player.
15.Ability to be flexible and work in a changing environment.
16.Sensitivity to the different cultures represented among members and staff.
17.Demonstrated ability to listen and communicate with others in a professional and caring manner including sensitivity with individuals from diverse cultures and lifestyles.
18.Demonstrated ability to set priorities for tasks to work effectively in spite of interruptions and under minimal supervision. Self-starter, reliable and dependable.
19.Demonstrated proficiency with the electronic health record database within three months of attending training session(s).
20.Fluency in English (speaks, read and write).
21.Fluency in Spanish (speaks, translate, read and write) preferred.
22.Ability to solve problems and make routine recommendations.
23.Ability to maintain absolute confidentiality about health care and other patient/client information.
24.Current California driver’s license, appropriate insurance coverage and a driving record acceptable to the NEVHC’s insurance carrier (if required to drive on the job).

Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.