HQ Site Services Manager

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

eBay is seeking a driven and customer-focused Site Services Manager to oversee our San Jose Headquarters Campus . This individual is an essential member of the Global Site & Security Resources team part of Enterprise Management Resources . You will be responsible for delivering high-quality facilities services and operational excellence in support of our largest office and global headquarters while leading teams managing vendors and collaborating with internal and external partners.

Key Responsibilities

• Oversee day-to-day facilities operations including both hard and soft services (e.g. maintenance janitorial events catering etc.).
  Serve as the primary point of contact and partner for the Office of the CEO for facilities and catering support of major headquarters events including ELT meetings Board Meetings and other executive level events in San Jose
• Foster a proactive service culture ensuring prompt and effective resolution of workplace maintenance and service issues.
• Manage small- to medium-scale facilities projects ensuring timely delivery within scope and budget.
• Manage and report on both expense and capital budgets under the guidance of the AMER West Regional Facilities Operation Manager and in close collaboration with Finance.
• Act as a primary liaison for HQ with a variety of stakeholders including Security HR IT Procurement Real Estate Space Planning Design & Construction EH&S Legal and Brand teams.
• Partner with business unit leaders and third-party vendors to ensure efficient and safe workplace operations.
• Identify and drive initiatives to enhance service delivery reduce costs and optimize operational performance.
• Implement GSSRs standardized facilities management practices and tools to ensure consistency and efficiency across all regional locations.
  

Desired Skills & Competencies

• Trusted and persuasive communicator who can build strong relationships with senior leaders team members and external vendors.
• Proven ability to influence without authority and collaborate across diverse functional groups.
• Financial acumen with experience in facilities budget development and oversight.
• Experience managing facilities within fast-paced technology-driven environments.
• Proactive and results-oriented with a high level of accountability and follow-through.
• Skilled in vendor management with a focus on performance and customer satisfaction.
  

Qualifications

• BA/BS degree preferred in Facilities Management Mechanical/Electrical Engineering Hospitality Management or Business Administration.
• 5 years of facilities and/or hospitality management experience ideally in a technology company setting.
• 3 years of people management experience (direct or indirect) with demonstrated leadership in dynamic office environments.
  Ability and willingness to travel frequently across regional office sites.
• Professional certifications preferred: CFM FMA RPA LEED PMP .

Why Join Us

At eBay youll be part of a company that values innovation diversity and integrity. As a member of our global Facilities team youll have the opportunity to shape workplace experiences that reflect our culture and support employee success. If youre passionate about operations service excellence and continuous improvement wed love to hear from you.

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Required Experience:

Manager