Tiffany & Co. High Jewelry Manager, Southwest
- Develop relationship with VIC/VVIC client network, personally meeting clients and working with Client Advisors and build partnership to exceed the client's expectations
- Work with market leaders to develop and execute effective outreach for VIC clients
- Support new product launches, High Jewelry caravans, and ad hoc product events
- Partner with Market Vice President and Director of Client Relations, Events, and High Jewelry on sales pipeline of business within the market.
- Understand client history and develop individual product positioning strategy with selling team.
- Connect with and Recruit potential VIC clients through community engagement and strategic involvement with society
- Partner with Retail Learning on developing selling skills and business acumen of HJ Specialists
- With store leadership, identify areas of opportunity in High Jewelry knowledge and collections.
- Work with Client Relations team and internal partners to develop collateral for in-store client activations, virtual experiences, Blue Book and High Jewelry events
- Develop new and creative ideas to animate stores in market (in-store and virtually) during festive moments, product launches, High Jewelry events and other specific retail needs
- Work with production companies, agencies and vendors to support and execute client actions strategy
- Partner with Client Experience team to ensure appropriate client treatment before, during, and after VIC appointments
- Host and enhance Blue Book and High Jewelry appointments as needed.
- 7 years of experience within High Jewelry and Client Relations
- Flexible schedule with potential night and weekend availability
- Must be creative with a high taste level
- Strong written, verbal and presentation skills
- GIA, GG or AJP certification preferred
- Strong interpersonal and relationship building
- Strong written and verbal communication skills
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