Salesforce Adoption Administrator (Fresno)
Are you a fit? Easy Apply now by clicking the Apply button and sending us your resume.
Salary: $25 - $40 per hour A bit about us: Join our team and be part of a movement that's transforming agriculture. We're dedicated to making farming more sustainable, innovative, and efficient. Our mission is to support the people who grow the food that nourishes the world. If you're passionate about making a positive impact and driving change in the agricultural sector, we want you with us. This is a part-time, hybrid opportunity, working three days per week during normal business hours. Approximately 15 - 20 hours. The Adoption Administrator will be needed until at least the end of December 2025. Why join us? Flexible Schedule
Work-Life Balance
Professional Growth
Innovative Projects
Impactful Work Job Details Job Details: We are seeking a dynamic and experienced Consulting Salesforce Adoption Administrator to join our team in the manufacturing industry. The successful candidate will have a strong background in facilitating the adoption of Salesforce and other digital tools within a large organization. This role requires a unique blend of technical expertise and interpersonal skills. You will be responsible for coordinating new users, promoting digital tools, compiling metrics, and ensuring that our digital assets are customer-facing and functioning optimally. You will also be required to develop aids, such as training videos and user guides, to streamline the implementation of digital tools. Responsibilities:
- Coordinate and welcome new users to Salesforce and other digital tools.
- Promote the use of digital tools within the organization and develop strategies for increasing adoption rates.
- Compile and analyze metrics to evaluate the success of digital tool implementation.
- Update and manage customer-facing digital assets to ensure optimal functionality.
- Develop aids, such as training videos and user guides, to assist in the implementation of digital tools.
- Ensure data integrity, set up acquisitions, and troubleshoot any issues that arise.
- Interface with IT for testing and solving issues that may hinder the adoption of digital tools.
- Enhance business processes by testing new features and drafting correspondence to provide updates.
- Apply project management principles to set up reports and dashboards, and help internal users with the system.
- Monitor data integrity, write SOPs, monitor release notes, and lead change management initiatives.
- Obtain English to Spanish translations and present data in both languages.
- Attend workshops and manage major upgrades and product listings on multiple eCommerce sites.
- A minimum of 2+ years of experience in a similar role, preferably in the manufacturing industry.
- Proven experience with Salesforce and other digital tools such as monday.com, SAP, and Power BI.
- Strong knowledge of project management principles and the ability to apply these to a variety of tasks.
- Excellent problem-solving skills and the ability to troubleshoot technical issues.
- Strong communication skills, with the ability to present data in both English and Spanish.
- Experience in creating and managing digital assets.
- Proven ability to lead change management initiatives and drive the adoption of new tools and processes.
- Experience in writing SOPs, setting up reports and dashboards, and monitoring data integrity.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong understanding of the manufacturing industry and its unique needs and challenges.
- Experience attending workshops and managing major upgrades and product listings on multiple eCommerce sites.
- Proficiency with knowledge center tools and the ability to quickly learn new systems and processes.
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