Student Services Specialist

Student Services Specialist 1434660

• Hourly pay: $35/hr
• Worksite: Leading university (Stanford, CA 94305 - Hybrid, Must be onsite 1-2 days a week, Tuesday and/or Thursday)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 10 Month Assignment

A leading university is seeking a Student Services Specialist to join our Professional Development Center. The successful candidate will make recommendations and resolve routine first-level decisions on issues related to admission, registrar services, visa services, student life, advising, career counseling, and academic services, utilizing defined policies and practices and professional expertise. The company offers a great work environment!

Student Services Specialist Responsibilities:

• Oversee, review and administer student records by analyzing data, counseling students and providing recommendations that require interpretation and influence decisions. Make exceptions on issues of eligibility, course enrollment and program requirements.
• Develop recommendations and collaborate with staff, faculty and other offices to resolve programmatic issues within the school and across functional units, (such as strategizing to ensure optimal enrollment).
• Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., to guide them in making appropriate choices and decisions.
• Provide first-line response to identify students in crisis and refer to appropriate resources, as needed.

Student Services Specialist Qualifications:

• 2 years of experience in a further or higher education environment advising students on programs and courses, reviewing admission documents, and working with both students and faculty.
• Bachelor’s degree.
• Basic computer skills, including experience with Microsoft Office Suite.
• Customer service skills.
• Relevant computer systems/technology experience.
• Understanding of financial transactions.
• Ability to learn and understand compliance with legal, financial, and university policies and external regulations.

Shift:

• Monday to Friday from 9 AM to 5 PM.

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