Manager, Patient Experience
Are you passionate about elevating patient care and driving positive change in healthcare? We are seeking a dynamic RN Manager to lead Performance Improvement and Patient Experience initiatives at a respected, accredited hospital in Southern California.
2 locations: Murrieta, California OR Wildomar, California. Key Responsibilities:- Champion a culture of patient-centered care and enhance the patient and family experience.
- Translate patient feedback into actionable improvements.
- Lead quality and performance improvement projects.
Qualifications:
- RN license in California.
- Bachelor’s degree required; Master’s preferred.
- 3+ years clinical experience with leadership skills.
- Experience in patient advocacy or grievance management is a plus.
- Quality improvement and data analysis experience preferred.
Preferred Certifications:
- Certified Patient Experience Professional (CPXP).
- Certified Professional in Healthcare Quality (CPHQ).
If you’re ready to make a meaningful impact and grow your career, apply now to join a team committed to excellence in patient care.
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