TEAM MANAGER

Job Description and Duties

This position is located in the city of San Diego .

Under the general direction of the Staff Services Manager II (District Administrator), the Team Manager/Staff Services Manager I provides direct supervision over the Vocational Rehabilitation Service Delivery Team staff in an office/catchment area consisting of Senior Vocational Rehabilitation Counselors, Qualified Rehabilitation Professionals (SVRC- QRP), Senior Vocational Rehabilitation Counselors (SVRCs), Staff Services Analysts and Office Technicians (G). The number of staff varies depending on the size of the district. Incumbents are responsible for planning, directing, and organizing the vocational rehabilitation programs and services to the consumers within the district.

The Team Manager/Staff Services Manager I will direct and manage the workload of the unit; provide direct supervision and training to assigned staff on medical, psychological, community or regulatory matters; approve casework of staff on an ongoing basis; provide staff support regarding interpretation of regulations and departmental procedures to provide consumer services; assure decisions made on consumer’s vocational rehabilitation plans are in compliance with the California Code of Regulations, the Code of Federal Regulations, departmental case recording standards and Rehabilitation directives; direct the completion of District program and case reviews, and special studies to ensure the delivery of quality services, compliance, and level of parity of service.

In the absence of the District Administrator, the incumbent will respond to all inquiries and take appropriate action in a timely manner; the incumbent will also perform a variety of duties as the District Administrator designee on behalf of the District Administrator.

Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time.

Multiple vacancies may exist.

You will find additional information about the job in the .

Special Requirements

If mailing in an application, include JC#499552 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

A cover letter and resume are required and must be included.

Applicants must submit a Statement of Qualifications (SOQ) with their application in order to be considered. The SOQ is a discussion of the applicant’s experience which qualifies him/her for this position. The SOQ must specifically address the questions listed below, be numbered in the same order, and be no more than two pages in 12-point font.

1. What skills do you believe would be most critical for this position?

2. Describe your experience in applying those skills in either your current or past employment.

3. Describe your experience working in a team environment, including communicating with management.

4. Describe your experience with interpreting rules, regulations, and policies.

5. Please describe your supervisory and management experience.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to oversee the analysis, evaluation, and reporting of performance, staffing, and budget/fiscal data regarding the level of performance and use of resources in the District;
• Directs the coordination of district program evaluation and audits to ensure district compliance with state and federal regulations
• Ability to travel within the district and to Central Office.
• Knowledge of the District’s Rights and Remedies process and practices
• Ability to resolve consumer problems at the lowest possible level
• Ability to represent the department and make decisions for the district at meetings and other events with directors and administrators of community organizations and other external stakeholders
• Ability to supervise virtually

Benefits

There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

• Pension through CALPERS

• Medical Benefits, including health, dental, and vision insurance

• Medical benefits into retirement

• Deferred Compensation options: 401k and 457b

• Leave benefit options (Vacation/Sick or Annual Leave)

• Paid Holidays

• Group Legal Services

• Life Insurance

• ScholarShare (College Saving Account)

• Pre-Tax Parking

• Commute Program

• School Loan forgiveness under the federal Public Service Loan Forgiveness Program

• Death Benefits

• Reimbursement Accounts (Medical and Childcare)

• Disability Insurance Programs

• Alternate Work Schedules

• Employee Assistance Program

• Employee Wellness Services

For the latest information on the attractive benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR.

Benefit information can be found on the CalHR website and the CalPERS website.

Examination Information

To obtain list eligibility for the Staff Services Manager I position, you must first take the online exam .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - A cover letter is required and must be included.
• Statement of Qualifications - Please refer to the " Special Requirements " area of this advertisement for the Statement of Qualifications (SOQ) instructions.