Information Systems Manager (IT) (San Francisco)

IT Manager

We are looking for a highly skilled and experienced IT Manager to join our dynamic IT team. This role is pivotal in ensuring the seamless operation, enhancement, and management of our critical SaaS business applications and technology infrastructure.

IT Manager

We are looking for a highly skilled and experienced IT Manager to join our dynamic IT team. This role is pivotal in ensuring the seamless operation, enhancement, and management of our critical SaaS business applications and technology infrastructure.

The IT Application Manager will be responsible for overseeing the lifecycle of our business applications, ensuring they meet the operational and strategic needs of the organization. This includes managing application procurement, deployment, maintenance, and support. The ideal candidate will possess strong leadership skills, extensive technical expertise, and a proven track record of managing complex IT projects and teams.The ideal candidate will have a strong background in IT management, a passion for technology, and a proven track record of implementing and maintaining secure and efficient IT systems and services in Cloud.

As the IT Manager, you will play a critical role in ensuring the stability, security, and scalability of our IT operations, supporting our teams ability to deliver world-class data analytics solutions.

What You Will Be Doing

• Lead, mentor, and manage a team of IT professionals, providing guidance and support to ensure high performance and professional growth.
• Identify SaaS applications for process improvements that are aligned with Sigma overall business objectives and build automation to enhance application efficiency and effectiveness.
• Oversee the SaaS application procurement and architecture for different verticals like Marketing, Sales, Finance, IT, Security etc.
• Coordinate with cross-functional teams to gather requirements and deliver effective technical IT solutions.
• Manage cloud infrastructure services (AWS, GCP, Azure) and integrate them into the companys IT ecosystem.
• Oversee network infrastructure, ensuring reliable connectivity, performance, and security.
• Lead and manage IT projects from inception to completion, ensuring they are delivered on time and within budget.
• Collaborate with cross-functional teams to support the IT needs of various departments.
• Identify opportunities for process improvements and automation to enhance SaaS application efficiency and effectiveness.
• Develop and implement IT policies, procedures, and best practices to align with company goals and objectives.
• Manage relationships with external vendors and service providers, ensuring SLAs are met.
• Manage and optimize G Suite for the organization, including user accounts, groups, permissions, and security settings.
• Administer other productivity and collaboration tools such as Slack, Atlassian products (Jira, Confluence), and 1Password.
• Implement and manage identity and access management solutions, including Okta for Single Sign-On (SSO), SAML, and SCIM integrations.
• Develop workflows in Okta to automate identity management processes.
• Oversee MDM solutions like Kandji or Jamf to manage and secure macOS and iOS devices.
• Ensure compliance with security policies and manage device configurations.
• Manage IT incidents, conduct regular IT risk assessments, and ensure compliance with relevant regulations.

Qualifications We Need

• Bachelors degree in Information Technology, Computer Science, or a related field.
• 7+ years of strong experience in the IT domain, with at least 3 years in IT management or similar role.
• Strong technical knowledge of IT infrastructure, including SaaS application, API Integrations, networks, cloud platforms, and endpoint management.
• Proven experience with G Suite administration, Okta, MDM solutions (Kandji, Jamf), and cloud services (AWS, GCP, Azure).
• Should look to automate IT and cross-functional processes. Proficiency in scripting languages such as Bash, Python or similar.
• Excellent leadership, communication, and project management skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Customer-focused mindset with a commitment to delivering high-quality solutions.
• Experience with security best practices and compliance requirements.
• Familiarity with Snowflake is a plus.

Additional Job Details

The base salary range for this position is $170k - $205k annually.

Compensation may vary outside of this range depending on a number of factors, including a candidates qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for stock options, as well as a comprehensive benefits package.

About Us

Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface no coding required.

Since launching with its unique interface, Sigma Computing has added features such as collaboration tools and embedded analytics capabilities. The most recent product launch included a set of AI tools such as forecasting capabilities, an AI copilot and a notebook interface for users who prefer a code-first environment.

Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.The Series D funding, raised at a valuation 60% higher than the companys Series C round three years ago, promises to further accelerate Sigmas growth.

Come join us!

Benefits For Our Full-Time Employees

• Equity
• Generous health benefits
• Flexible time off policy. Take the time off you need!
• Paid bonding time for all new parents
• Traditional and Roth 401k
• Commuter and FSA benefits
• Lunch Program
• Dog friendly office

Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow .

Note: We have an in-office work environment in all our offices in SF, NYC, and London.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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