Contracts and Business Services Manager

Job Description and Duties

The California Student Aid Commission (CSAC) is seeking a Supervisor I in the Business Services Section. In this role, you will manage the operations, staff, and workflow of the Business Services Section, full-scope supervision including planning, organizing, and directing the work of staff. You will also serve as the program lead for procurement, contracts, facilities, building security, records and asset management, and mailroom operations.

You will find additional information about the job in the .

Working Conditions

This position is presently headquartered at 11120 International Drive, Suite 100, Rancho Cordova, CA 95670. This position may also be expected to report to the Downtown Sacramento location at 1102 Q Street, Sacramento, CA 95811.

• Exposure to computer screens and other basic office equipment.
• Work in a climate-controlled office environment, open office space with artifical lighting.
• Attend meetings in designated conference rooms and be willing to travel to off-site locations.

• Current residency in the State of California is required. This position may be eligible for hybrid teleworking. The amount of telework is at the discretion of the Department and based on CSAC’s current telework policy. While CSAC supports telework, regular in-person attendance will be required at CSAC’s Rancho Cordova location based on operational needs. Teleworking from outside the State of California is strictly prohibited.

Special Requirements

Candidates are required to submit a Statement of Qualifications (SOQ). The SOQ is a narrative discussion of how the candidates' education, training, experience, and/or skills qualify them for the position. The SOQ serves as documentation of each candidates' ability to present information clearly and concisely in writing. Resumes and/or cover letters do not take the place of the SOQ.

Instructions: The SOQ must be typed in 12-point Arial font, single spaced, with one-inch margins, and must be a minimum of one (1) page, not to exceed two (2) pages in length; and clearly titled "Statement of Qualifications". Responses must answer/respond to, and be numbered in the same order as the following:

1. Provide a detailed example of your experience with contracting, procurement processes. Explain your role, how you ensured compliance with policies or regulations, and how you managed timelines, documentation, or stakeholder communication throughout the process.
2. Describe a situation where you analyzed a challenging operational or administrative issue and developed a solution. Explain the steps you took, how you collaborated with others, and the impact of your solution on workflow, compliance, or organizational efficiency.
3. Describe your experience supervising or leading a team. Include examples of how you have supported performance or improved team processes. Highlight how you build effective working relationships and promote a positive and productive team environment.

Applications received without an SOQ, following these instructions, will be rejected and disqualified from the hiring process.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Comfort navigating contracting, procurement and administrative processes, or willingness to grow in these areas.
• Collaborative leadership style that supports, develops and empowers staff to do their best work.
• Commitment to equitable and consistent business practices, including adherence to policies, state requirement and ethical standards.
• Proactive mindset that helps anticipate departmental needs and contributes to continuous improvement.
• Clear and effective verbal and written communication skills, with the ability to work respectfully and professionally with colleagues, state partners and vendors.
• Ability to exercise good judgment, initiative, and creativity.
• Knowledge and experience with State procurement and contracts.
• Knowledge and experience with Fi$Cal as it pertains to Business Services functions.
• Excellent interpersonal, organization, and supervisory skills to manage multiple priorities and maintain smooth daily operations.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Instructions

A completed application package must include the following:

• On the Examination/Employment Application (STD. 678) enter the Position Number, Position Title, and Job Control Number in the "Examination(s) or Job Title(s) For Which You Are Applying" section.
• "To" and "From" dates (Month/Day/Year) and total hours worked per week for all employment history listed on the STD. 678.
• Name, address, and phone numbers of current and former employers and supervisors.
• "To" and "From" dates (Month/Day/Year) on the resume (if applicable).
• State employees must list the specific departments for which they worked and indicate the specific civil service classification held (not working titles).
• All required documents listed in the "Required Application Documents" section.
• If you are meeting minimum qualifications with education, you must include a copy of your official/informal transcripts for verification. These transcripts must include your name and the name of the school. Official transcripts may be required upon appointment.
• If you have a degree from outside of the United States, you must also submit an evaluation of this degree to determine its US equivalency. If you need an evaluation, you can visit this website to find organizations that provide these services.

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification must be included in your completed Application Package to demonstrate how you meet the Minimum Qualifications for the position.

Failure to provide the information listed above may disqualify you from consideration for this recruitment.

Resumes, Cover Letters, etc. DO NOT replace the required, completed Examination/Employment Application (STD. 678).

Personally Identifiable Information:
Please do not include your Social Security Number, date of birth, veteran status, personal photos, LEAP information, or any other personally identifying information on any of your documents in your application package.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted with your application to be considered for this position. Applications received without the SOQ may be rejected and disqualified from the hiring process.