Licensing Analyst

Job Description and Duties

Under the supervision of the Staff Services Manager I (SSMI) Licensing Manager, the Associate Governmental Program Analyst (AGPA) is responsible for handling complex licensing issues and for ensuring the provisions, policies and procedures of the Bureau of Household Goods and Services (Bureau) application and licensure requirements are relevant and up-to-date.

You are encouraged to apply if you are interested in a challenging opportunity in a team-oriented environment. You will find additional information about the job in the Duty Statement.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

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CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the .

Working Conditions

The incumbent works up to 40 hours weekly in an office setting, with artificial light and temperature control. The incumbent will need to position themself to retrieve files and occasionally lift and transport boxes, files, or office equipment, weighing up to 10 lbs. Knowledge and proficiency in using personal computers, standard office software, and telephone are essential. The incumbent must be able to remain in a seated position for extended periods.

TELEWORK:

Telework may be considered with prior approval from management. DCA follows the state's directive to include Telework for its employees and can be discussed further during the interview process.

Special Requirements

This is a CORI-sensitive position. To perform the duties of this position, the employee must have fingerprint clearance.

Criminal Offender Record Information: Title 11, section 703(d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance with DCA's CORI procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the incumbent routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Maintain flexibility, accountability, and dependability.

• Possess exceptional customer service skills.

• Strong organizational and time management skills.

• Ability to work independently and cooperatively as a team.

• Ability to interpret and apply administrative statutes and regulations.

• Experience working with computer programs and/or databases (Word, Excel, Adobe, etc.)

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications

It is important to read this advertisement in its entirety. Interested applicants must submit a Statement of Qualifications (SOQ) for this position. Applications received without an SOQ or with an SOQ that does not comply with the instructions may be disqualified.

Your response should be no more than two (2) pages long, using Arial font, size 12 points, with your name and Job Control (JC) # in the upper right-hand corner. Copy and paste the following prompts and provide an answer for each.

1. Describe your work experience, educational background, and training that has prepared you to perform the responsibilities of this position. Provide specific examples.

2. Describe your experience interpreting and applying statute and regulations. Please include experience in making recommendations based on your view of those statutes and regulations.

** Applications MUST be complete, including dates, duties and responsibilities, contact names, and phone numbers of supervisors. Candidates who submit only some required documentation (incomplete application package) may be eliminated from the selection process. A resume does not take the place of the application or SOQ. All applications will be thoroughly reviewed, and the most qualified candidates will be invited to an interview.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.