Senior IT Technical Program Manager
- Project & Program Execution: Manage the complete project lifecycle for medium to large-scale enterprise application initiatives, ensuring they are delivered on schedule, within scope, and on budget.
- Cross-Functional Collaboration: Act as the central point of coordination, facilitating communication and collaboration between engineering, product, operations, and other IT teams to ensure seamless project execution.
- Hybrid Methodology Application: Utilize a flexible approach to project management, applying Agile (SAFe, Scrum) and Waterfall frameworks as needed to best suit the project requirements and team dynamics.
- Roadmap Alignment: Work closely with senior TPMs and stakeholders to execute against the established strategic roadmap, breaking down large initiatives into manageable project plans and milestones.
- Risk & Dependency Management: Identify and track project risks, issues, and dependencies. Escalate when necessary and work proactively with teams to find effective solutions.
- Stakeholder Reporting: Provide clear, concise, and regular status updates to project stakeholders and leadership, ensuring transparency on progress, milestones, and potential blockers.
- 7+ years of experience in Technical Program or Project Management, with a focus on enterprise IT or software projects.
- A Bachelor's or Master's degree in Computer Science, Information Systems, or a related technical field.
- Demonstrated experience managing the full lifecycle of complex enterprise application projects (e.g., ERP, CRM, HRIS).
- Active SAFe certification (e.g., SAFe Agilist, SAFe Practitioner) with practical experience working in a SAFe environment.
- Strong proficiency in both Agile and Waterfall project management methodologies and experience operating in a hybrid model.
- Hands-on proficiency with JIRA for project tracking, backlog management, and reporting.
- Excellent organizational, problem-solving, and communication skills, with a proven ability to manage multiple priorities effectively.
- Proven experience managing projects with significant Information Security (InfoSec) components, ensuring compliance and secure delivery.
- Experience applying change management principles to drive user adoption and manage stakeholder communications.
- Familiarity with the OKR (Objectives and Key Results) framework for aligning projects with business goals.
- PMP or other relevant project management certifications.
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