Building Operations Analyst

Job Description and Duties

The Division of Business Operations (DBO), Building Operations Center (BOC) is looking for a highly motivated individual to fill a vacant Analyst I position. This position will be located at 1120 N Street in Sacramento and will have Building Operations and Facility Management responsibilities. This is a Full Time Permanent position.

Under the general direction of a Supervisor I, the incumbent is responsible for coordinating various facility related projects and performing building management tasks. As a member of the Business Operation Center (BOC), the incumbent evaluates customers facility needs, inspects areas of concern, identifies, and analyzes options and presents to management. The incumbent will establish and maintains cooperative working relationships with facilities and divisional staff while working on all assignments; coordinate procurement of supplies and services; is responsible for the DUDE Solutions website to process building tenant requests and Department of General Services (DGS) MAXIMO requests; and utilize these systems to coordinate the completion of service requests with Facility Contacts, DGS, and contractors. Responsible for tracking and monitoring the progress of the requests and ensuring that they are addressed in a timely manner while providing follow-up to customers as needed. Working independently, analyzing proposals, and providing high level customer service are a few of the day-to-day duties of this position. Exceptional communication is required, and strong organizational skills are a must. This position is responsible for performing varied analytical duties for Caltrans’ Division of Business Operations (DBO), and great attention to detail is required to ensure the integrity of documents and transactions.

Eligibility for hire may be determined by your score on the Analyst I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click CalCareers and search by typing in the classification title.

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.

Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

PARF#22-26-0178 JC#518171

You will find additional information about the job in the .

Working Conditions

Position located at 1120 N Street, Sacramento, CA 95814

Multiple positions may be filled from this recruitment.

This position is eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’ current telework policy. While Caltrans supports telework, in-person attendance may be required based operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises. The selected candidate may be required to conduct business travel on behalf of the Department or commute to the headquarted location. Business travel reimbursements considers an employee's designated Headquarters location, primary residence, and may be subject to CalHR regulations and applicable bargaining unit contract provisions. All commute expenses to the headquarted location will be the responsibility of the selected candidate.

The duties of this position are performed in a climate-controlled office under artificial light. Building temperatures may fluctuate and duties may periodically be performed in a teleworking environment, which includes managing tasks remotely. When travel outside of the office is required, it will be conducted in either a personal or state-owned vehicle, on light rail, or by airplane when required. The primary workspace is a modern office setting, of mixed hard-walled and modular furniture design, containing computer and telecommunications equipment. The position requires sitting for prolonged periods more than 10 minutes at a time and utilizing a computer keyboard and monitor for prolonged periods. Requirements includes the ability to develop and maintain cooperative working relationships as well as respond appropriately to multiple workload requests and conflicting deadlines.

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Special Requirements

Statement of Qualifications (SOQ) is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for the position. The SOQ mus be single spaced and should not exceed 1 page on 8.5"x11" paper. SOQ that describes your experience as it relates to this position/duty statement. Resumes and cover letters will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview.

1. Please describe your customer service experience and what customer service means to you.

2. Explain your experience managing, prioritizing, and meeting multiple deadlines in a fast paced work environment. Please include your experience with a diverse group including senior leaders, peers, and customers.

Failure to include and complete the SOQ may result in disqualification for interview.

PLEASE NOTE: Resumes, letters, and other materials will not be evaluated or considered as responses to the Statement of Qualifications.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: or . Please redact birthdates and social security numbers.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The ideal candidate is detail focused, enjoys a team environment, and can occasionally work in a teleworking environment with a high degree of initiative and independence.

Benefits

to view the Benefits Summary for Civil Service Employees in the State of California.

Important Application Instructions:

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC#518171) PARF#22-26-0178 and the title of the position (Analyst I), must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.