IT Manager II

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:
The IT Manager II (Batch Systems Delivery) position is responsible for the design,
implementation, and optimization of batch processing systems. It requires strong technical
expertise and a deep understanding of batch job scheduling and performance optimization.

This role involves partnering with cross-functional teams, including Business Intelligence, IT,
and other operational and strategy teams, to understand the needs and deliver critical programs.
They will build and maintain strong relationships with key business stakeholders to ensure
alignment on project scope and requirements. The Manager will oversee the delivery of
projects, ensuring high quality, efficient, and scalable batch operations that support business
objectives. They will also serve as the primary contact for the business regarding new requests,
IT projects, and demand management - developing a clear understanding of targeted outcomes
and expected value. This role requires to drive continuous improvement initiatives and enhance
system reliability.

The base salary range for this role is $134,300 - $229,400. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

• Act as Solution Manager for Batch Systems IT projects, including large initiatives;
manage portfolio product roadmaps, resource, scope, and timeline commitments

• Collaborate with the cross-functional teams to gather requirements, assess technical
feasibility, translate them into a well-architected solution, and drive project timelines.

• Keep up to date with emerging technologies around process automation to drive system
improvements and optimizations.

• Ensure that individual project teams are constructed and staffed to deliver commitments
effectively

• Drive timely and proactive issue identification, escalation & resolution

• Demonstrated ability to learn and acquire new technologies in the areas of process and
workflow automation

• Manage budget, resources, and schedules across multiple projects and internal and system
integrator staff. Coordinate with other programs and IT's horizontal services

• Identify, manage, and communicate issues, risks, and dependencies to project
stakeholders and sponsors

• Act as an expert on what is happening in the Batch Technology landscape and bring that
expertise into Ross business and IT discussions

COMPETENCIES:
People

• Building Effective Teams

• Developing Talent

• Collaboration
Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict
Business

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility
With particular emphasis on the following specific position-related competencies:

• Motivating Others

• Decision Quality

• Dealing with Ambiguity

• Integrity & Trust

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Undergraduate degree in information systems, business administration, or a related
technical discipline. An advanced degree in a similar field is preferred.

• At least 8 to 10 years of experience in IT delivery with progressive responsibility and
influence. Experience leading projects that involve cloud migration or business
transformation or batch orchestration is preferred.

• At least 5 years of retail IT experience, with specific systems knowledge of batch
technology, retail system landscape, retail data, and operations.

• Experience with configuring and operating modern, process and workflow automation
solutions such as BMC.

• Conceptual and practical understanding of IT Infrastructure, products, and services, such as
application security, network protocols, and other technologies.

• Ability to analyze and creatively solve complex technical problems

• Strong communication skills, both written and verbal, and able to work effectively with VP
and above executives

• Ability to work in a group setting and independently. Experience managing teams, including
subcontractors and offshore resources.

• Motivated by the desire to make a difference in the business, to work with a highly talented
set of peers, and to work on interesting projects

• Leadership skills; able to supervise and inspire team members
Preferred Qualifications:

• Working knowledge of Batch systems, specifically in a Retail context including typical
Retail applications, data, and interdependencies. Working knowledge and experience in
managing execution and support of batch applications and systems.

• Consulting experience

• Experience with a major retailer

PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person
meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
Some travel may be required
This role requires regular in-office presence, including to engage in in-person team interaction,
meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this
role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES:
Lead - IT

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position.
It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or
promotion according to their skills, abilities and experience. We believe that it is an essential part
of the Company's overall commitment to attract, hire and develop a strong, talented and diverse
workforce. Ross is committed to complying with all applicable laws prohibiting discrimination
based on race, color, religious creed, age, national origin, ancestry, physical, mental or
developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical
conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital
or registered domestic partnership status, medical condition (including cancer or genetic
characteristics), genetic information, gender, gender identity, gender expression, sexual
orientation, as well as any other category protected by federal, state or local laws.