Global Business Services (GBS) - Strategy - Senior Consultant

Our Global Business Services (GBS) team serves as a trusted advisor and thought partner to CFOs, CAOs and other executive clients focused on captive and outsourced operations. We leverage Deloitte's comprehensive capabilities, assets, and insights to deliver innovative, market-driven solutions. Our mission is to help clients modernize functions which are part of their GBS organization including Finance, HR, Technology, Procurement, and other back office and core business functions, with the goal to enhance financial and operational performance, manage financial and audit risks, drive organizational change, and become strategic business partners within their organizations.

We are seeking a motivated and analytical Senior Consultant to join our Global Business Services (GBS) team . The ideal candidate will demonstrate foundational skillsets in multi-functional GBS operations and operating model design, ability to craft and deliver compelling storyboards, strong analytics and communication skills and stakeholder management skills. This individual should have a foundational understanding of integrating technology and process design, as well as leading complex change management initiatives. In this pivotal role, you will drive strategic business transformation programs, architect effective governance structures, implement new capabilities on a global scale, and optimize functional processes by leveraging the latest technologies.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Senior Consultant, Global Business Services on the Global Business Services (GBS) team, you will be responsible for...

• Supporting the strategy, design, and implementation of Global Business Services operating models, governance frameworks, and service delivery models across enterprise functions
• Analyzing current-state processes, service delivery structures, and supporting technologies to identify improvement opportunities in cost, efficiency, and service experience
• Developing executive-ready storyboards, financial models, business cases, and presentation materials to support client decision-making and transformation programs
• Facilitating project activities such as stakeholder interviews, workshops, status tracking, issue management, and change management support
• Contributing to proposals, pursuits, practice development activities, and team collaboration across Deloitte and client stakeholders

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The team

Our Global Business Services (GBS) offering helps organizations centralize, govern, and optimize service delivery across corporate functions. The team supports clients with operating model design, process and controls transformation, governance, and enabling technology decisions that improve efficiency, resilience, and business performance. This work is often delivered in support of broader Finance Transformation and enterprise modernization programs.

Qualifications

Required:

• Bachelor's degree in business, engineering, information systems, finance, accounting, or economics
• 4+ years of consulting and/or industry experience in shared services, outsourcing, offshoring, Global Business Services, or back-office function transformation
• Experience supporting the strategy, design, implementation, or optimization of service delivery models, operating models, or governance frameworks
• Experience developing business cases, financial models, and executive presentation materials using Microsoft Excel and Microsoft PowerPoint
• Experience with one or more of the following: enterprise resource planning platforms, ServiceNow, Salesforce, Tableau, or Power BI
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Experience in Finance Transformation or Global Business Services programs
• Experience with process improvement methodologies, including Lean or Six Sigma
• Experience with business process outsourcing vendor selection, transition planning, or service delivery redesign
• Experience supporting change management activities, including communications, training, or stakeholder engagement
• Experience evaluating automation, artificial intelligence, or workflow technologies in corporate functions
• Master of Business Administration or other advanced degree in business, finance, engineering, or information systems

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $128,000 to $252,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.