Coordinator (Specialist), IT - InterContinental San Francisco
- Serve as a trusted point of contact for computer hardware support, ensuring systems are properly installed, maintained, and operating efficiently.
- Stay up to date with all approved systems and technologies, including LAN and POS systems.
- Monitor and document hardware and software performance, maintain technical documentation, and prepare system reports.
- Administer user IDs, passwords, and access permissions.
- Help safeguard our IT infrastructure against cybersecurity threats.
- Diploma or vocational certificate in Computer Science, Information Technology, or a related field.
- Minimum of one (1) year of related experience in computer setup, maintenance, and troubleshooting.
- Working knowledge of computer networks, operating systems, and databases.
- Strong analytical and problem-solving skills.
- Knowledge of PCI DSS (Payment Card Industry Data Security Standard) .
- Excellent communication and interpersonal skills.
- A team player who is proactive, responsible, hardworking, and able to perform effectively under pressure.
- FREE medical coverage and heavily subsidized dental, vision, and other insurance beginning the first of the month following your hire date.
- Complimentary chef-prepared meals in our Colleague Dining Room.
- Commuter Benefits Program with company-paid account administration fees to help reduce transportation costs.
- Exclusive IHG One Pass Travel Program , offering deeply discounted room rates at IHG hotels worldwide.
- 50% off food and beverage when traveling on eligible IHG One Pass rates.
- BenefitHub discounts with exclusive savings on shopping, entertainment, travel, fitness memberships, technology, restaurants, and more.
- Two weeks of paid vacation during your first year, with increases to your accrual based on your years of service.
- Wellness and Sick Time accrued each pay period based on the number of hours you work.
- Eleven paid holidays each year.
- 401(k) retirement plan with company matching.
- Paid parental leave to support growing families.
- Training, development, and career advancement opportunities with one of the world's leading hospitality companies.
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