Regional Manager- Licensing and Registration Unit

Job Description and Duties

Under the general direction of the Labor Commissioner, Assistant Chief, or designee, the Deputy Labor Commissioner Regional Manager directs, coordinates and oversees all of the Licensing and Registration (L & R) Unit portfolios and/or sub-programs in the following areas: Car Washing & Polishing, Child Performer Services, Door-to-Door Sales for Minors, Electrician, Entertainment Work Permit, Farm Labor Contractors, Foreign Labor Contractors, Garment Manufacturing & Contracting, Industrial Homework, Janitorial Service Providers, Permit to Employ Minors, Produce Unloaders, Studio Teachers and Talent Agents/Agencies and/or other related portfolios. The Regional Manager further designs, implements and promotes cross program collaborations within Labor Commissioner's Office (LCO) and with other enforcement agencies to ensure robust compliance with respective laws, appropriate accountability of violators, and dynamic outreach efforts. Inclusively, the Regional Manager supports and advances relevant assignments relating to implementation of strategic plans and provides support to the Assistant Chief in developing and administering policies and procedures as directed by the Labor Commissioner or designee.

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3

To be considered for this Deputy Labor Commissioner Regional Manager job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click e to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

There is only one position that may be filled either in Fresno, Los Angeles, Oakland, or Van Nuys. If you are interested in the position at more than one location, please submit a separate application for each job control.

This position is located at:
6150 Van Nuys Blvd.
Van Nuys, CA 91401

This position will oversee the following Licensing & Registration district offices: Oakland, Fresno, Van Nuys, Los Angeles, and Sacramento.

This position will have additional responsibilities across program offices and may be redirected to oversee other offices. Extensive travel required. The incumbent will work in an office setting. Travel as required to assigned district offices. Travel may be via land or air and may require overnight stay.

Special Requirements

Additional Desirable Qualifications, Knowledge, Skills, Abilities :

Communication: Expresses oneself clearly in all forms of communication. Gives feedback and is receptive to feedback received. Knows that listening is essential. Keeps others in the Division and other functional units informed as appropriate.

Creativity and Innovation: Think beyond the confines of traditional models to recognize opportunities, seek creative solutions and seek to implement those solutions proactively, responsibly and through stakeholder and upper management engagement. Possess good decision-making skills, strong leadership ability, initiative, and resourcefulness to complete tasks.

Ethics and Integrity: Demonstrated concern to be perceived as responsible, reliable, and trustworthy. Respects the confidentiality of information or concern shared by others. Honest and forthright. Adheres to Division's policies and procedures; work under changing priorities and deadlines; be available and willing to work flexible hours. Conforms to accepted standards of conduct. A sympathetic understanding of labor problems; impartiality; tact; firmness; patience; neat personal appearance; willingness to travel and work irregular hours.

Teamwork and Collaboration: Promotes team cooperation and encourages participation. Builds and develops team organization to coordinate across all programs in the Labor Commissioner's Office. Capable of cross functionality and working well with others on a team to achieve personal goals, team goals, and organizational goals. Take responsibility for individual actions to achieve consistent results.

Proficiency in Excel and other Microsoft applications.

Statement of Qualifications :

The Statement of Qualifications (SOQ) is a narrative discussion of how the candidate’s education, training, experience and skills qualify them for the position. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing and must be typed, double spaced, not more than two pages in length, no less than 11-point font and address the following questions. Applications received without the SOQ will not be considered.

1. Describe your personal mission and explain how it aligns with the mission and vision of the Labor Commissioner Office and the vision of the Licensing & Registration Unit.
2. Describe a process in which you were responsible for implementing a strategy to improve operations.
3. Describe your experience coaching, leading, or mentoring team members.
4. Describe your experience working with vulnerable worker populations.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of programs, policies, and procedures of the Labor Commissioner's Office and the Department of Industrial Relations; principles and practices of personnel management, training, and management; and a managers/supervisors responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment that is free of discrimination and harassment; State and related Federal labor laws; the Industrial Welfare Commission orders; principles, practices, and terminology of labor relations work; purposes, organizations, and trends of employee and employer organizations; terminology used in various occupations; labor and employment conditions and trends in California; industrial occupations and their requirements and employment procedures; the law of contracts as it applies to the field of labor relations; and court procedure and rules of evidence, and principles and theories of administrative law and judicial review of administrative actions; legal terms and forms commonly used in civil procedures; and methods and techniques for effective leadership.

Skills to interpret and apply State and related Federal labor laws; thoroughly evaluate laws, rules and other procedures and to carefully examine facts to draw correct conclusions in making management determinations or otherwise advise on work matters; deal tactfully and effectively with teams, the public, and stakeholders; conduct, coordinate, and advise on difficult and involved investigations or other key projects; active listening and fact-gathering to help make informed decisions; sound judgment; reliability; impartiality; tact; firmness; and patience; organization and time management to prioritize multiple tasks and assignments; decision-making and problem-solving to handle supervisory matters; critical thinking in applying laws and procedures to analyze problems and successfully resolve supervisory matters and/or advise on investigations or other work matters; good judgment to maintain the integrity of the decision-making process, write reports and/or findings analytically and concisely; maintain professional decorum to engage with teams and the public productively and with respect; effective leadership capabilities; strong interpersonal and collaborative skills in building team organization and coordination across all programs; mathematical, research, and investigative skills.

Ability to plan and administer field or headquarters elements of an enforcement program; effectively interpret and apply State and related Federal labor laws, orders of the Industrial Welfare Commission, and departmental rules and procedures; analyze information or evidence and draw correct conclusions and make informed decisions; coordinate workload of field offices, including but not limited to organizing, planning and executing the work.

This position requires exceptional skill in dealing with the public and in coordinating the activity of various field offices, in coordination with other programs and/or stakeholders to effectively and productively advance the Labor Commissioner’s Office Mission Statement and Vision. Additionally, requirements of excellent time management, organizational, mathematical, and analytical skills with attention to details.

Works independently as well as being able to lead and work in teams to handle management tasks, maintains management integrity by utilizing discretion responsibly, and communicates effectively with fellow staff and the public while adhering to and promoting the Labor Commissioner's Mission, Vision, Values, and Goals.

Bilingual applicants are encouraged to apply.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Medical, Dental, Vision Insurance, paid holidays, vacation and sick leave.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please see Special Requirements section of the posting for instructions on the Statement of Qualifications.