Quality Assurance Specialist
- Under general supervision of the Customer Service Manager, the Quality Assurance Specialist will perform the below tasks:
- Coordinates and performs new vehicle inspections and acceptance between Production and Customer Service.
- Track Customer Service assigned ECN's and provide updates on open/closed ECN's by customer and location. Will work with Field Staff/Management to complete open ECN's.
- Track returned vehicles assigned for work in BYD facilities. Follow up to provide status update to all parties involved.
- Ensure quality process with work performed, paperwork, and company policies.
- Follow ISO requirements and ensure Customer Service department and staff are following such requirements. Ensure all documentation follows ISO requirements.
- Provide status reporting to Customer Service Manager/Supervisor for all tracking and bus updates regarding the assigned job functions.
- Added responsibilities may be added that match the Quality Assurance Specialist scope of work.
- Experience in quality inspections of products understanding inspection standards.
- Ideal candidates will have a minimum of two years' experience.
- At least 2 years' experience with documentation tracking/filing.
- Experienced in vehicle/bus maintenance and repair.
- Ability to travel internationally and work in the Customer's environment. Weekends, nights, and long hours may occur.
- License: Must possess a valid driver's license in home state and no more than one infraction during previous three years. Class B with Passenger Endorsement preferred. If no endorsements held, the ability to obtain needs to be available.
- $70,000- $85,000/yr
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Relocation assistance
- Vision insurance
- None
- Monday - Friday
- Lancaster CA (Onsite)
- Full-time
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