Project Coordinator III
The Project Coordinator III is responsible for assisting the Branch Manager with
the clerical, administrative & accounting functions of managing jobs. This position helps to
manage the day-to-day functions of the office including accounts receivable, billing,
communication with customers, management of TPA’s, accurate and timely use of job
management software and assisting with office operations. The level III position means you
have mastered the role in its entirety and can meet branch expectations on a regular basis. You
have worked within CRBR and understand how your job impacts its practices and operations. In
this Lead-level role you are efficiently and accurately performing the role of a level two Project
Coordinator while also overseeing the duties of the other coordinators within the branch, while
assisting the Branch Admin as needed. The Lead Project Coordinator will ensure all projects are
handled timely from intake to production closed.
Duties and Responsibilities:
• Oversee office administrative and project management activities
• Train, coach and develop both new and existing administrative staff
• Assist with training and implementation of new company policies and procedures
• Professional customer contact/service
• Accurately manage schedules through use of office software
• Accounts receivable/collections
• Project tracking and reporting
• Project documentation through multiple software programs and websites
• Manage details of multiple projects at once
• Responding to customer concerns/issues
• Working with other teams for management of shared resources
• Accurately and timely data entry
• Issuing and managing purchase orders and accounts payable as they relate to your
team’s projects
• Working with temporary staffing agencies
• Onboarding new employees with assistance from the HR department
• Supporting HR with employee relation issues
• Processing and managing daily time records for payroll processing
• Assist other branches as needed
• Meetings as required
• Additional duties as required
Qualifications:
• 4+ years’ at CRBR or 7+ years equivalent in Office Management experience
• Advanced written and verbal communication skills
• Thorough understanding of the Project Coordinator role and how it impacts
CRBR’s operations
• Master of cellphone use, and apps required for technicians
• Proficient with accounts receivable, ability to make collections goal consistently
• Computer literacy/proficiency in a Windows operating system, internet, and
software systems
• Proficient in Contractor Connection, Alacrity, Proven, PSA, Search Express, and
additional TPA’s
• Outlook, Excel and Word proficiency
• Proven strong time management and organizational skills
• Ability to train new employees
• Lead all new hires in onboarding process
• Handles all offboarding paperwork specific to the branch
• Organized and can handle large workload
• Must exercise discretion and a high level of confidentiality
• Great attention to detail
• Ability to work with a sense of urgency
• Models the CRBR Core Values
• The job operates in a professional office environment.
• This role routinely uses standard office equipment such as: computers, phones,
photocopiers, filing cabinets and fax machines. Physical Demands:
• While performing the duties of this job, the employee is regularly required to talk
and hear.
• The employee frequently is required to stand; walk; use wrists, hands and/or
fingers, handle or feel; and reach with hands and arms.
• This position requires the ability to occasionally lift office product and supplies,
up to 40 pounds.
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