Medical Back Office Assistant

Join Our Team at Skin and Cancer Institute!

Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

Position Overview

The Medical Back Office Assistant is responsible for managing clinical operations and staff, supporting providers, and ensuring a seamless and professional patient experience. This role also includes direct patient care support, administrative oversight, and compliance with all applicable regulations and internal policies. A blend of leadership, clinical skill, and organizational abilities is essential.

Key Responsibilities

Clinical & Patient Care Duties

• Perform a variety of patient care activities to assist physicians and nursing personnel.
• Show patients to exam rooms and prepare them according to company standards.
• Record patient documentation in the medical record accurately and in a timely manner.
• Coordinate patient care as directed by physicians, in line with company standards and policies.
• Respect and protect patient confidentiality at all times.
• Organize, stock, and clean exam and treatment rooms; sterilize instruments as required.
• Deliver quality customer service and maintain established quality control standards.
• Follow all policies, including Dispensary Technician Policy and safety protocols.

Operational Oversight

• Oversee and manage clinical flow, staff interaction, and all daily functions.
• Manage and coordinate employee schedules to ensure adequate coverage.
• Assist with advertising and promotional activities in collaboration with the Marketing team.
• Ensure the clinic remains competitive by monitoring local dermatology pricing and offerings.
• Submit accurate payroll through Paycom, including any timecard adjustments, at the end of each pay period.
• Monitor inventory and submit supply orders as needed.
• Make bank deposits and submit receipts to the appropriate department.
• Assign and verify maintenance of all required logs (e.g., Botox, Narcotic, MOHS).
• Audit daily reports and worklogs in NextGen.
• Take necessary disciplinary measures with approval from the manager.
• Maintain all clinic vehicles, including up-to-date registration and insurance.

Compliance & Team Management

• Ensure all OSHA, HIPAA, and governmental regulations are followed.
• Promote a professional and positive work environment.
• Resolve staff conflicts constructively and maintain team cohesion.
• Ensure all employee tasks are completed accurately and on time.
• Meet and continuously work to improve patient satisfaction.
• Complete all required reports on a daily, weekly, and monthly basis.

Skills & Qualifications

• 1+ year of experience in a Dermatology office with back office experience preferred (not required).
• 3+ years of experience as a Medical Assistant in any specialty.
• Knowledge of medical terminology and clinical documentation.
• Ability to react calmly and effectively in emergency situations.
• Excellent communication, organizational, and customer service skills.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Strong understanding of HIPAA, OSHA, and relevant medical compliance standards.

What We Offer:

• Competitive salary and benefits
• Health, dental, vision, and ancillary insurance options
• 401K retirement savings
• Paid time off
• Professional development opportunities
• Supportive and fair work environment

�  Apply Today! Be a part of a dynamic team that’s transforming skin health. 

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