Import & Export Operation Coordinator
Import & Export Operation Coordinator
Location: La Mirada, CA 90638
Employment Type: Full-time
Work Hours: Monday Friday, 8:30 AM 5:30 PM
Job Description
We are seeking a detail-oriented Import & Export Operation Specialist to manage and oversee inbound logistics, shipment tracking, and customer support. This role requires strong organizational skills, a proactive approach to problem-solving, and the ability to thrive in a fast-paced environment. Bilingual proficiency in Korean and English is preferred.
Key Responsibilities
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Manage inbound orders and shipments from customers and agents.
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Process shipping documents, perform data entry, and maintain accurate shipment records.
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Monitor, track, and update shipment statuses daily to ensure timely delivery.
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Provide excellent customer service by delivering real-time tracking updates and addressing client needs.
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Identify and resolve operational issues promptly, consulting with the team as needed.
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Monitor all cargo movements and generate reports for the direct manager.
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Collaborate with team members to ensure smooth operations and high customer satisfaction.
Qualifications
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1 2 years of experience in inbound logistics or a related field (preferred).
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Bilingual proficiency in Korean and English (preferred).
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Excellent communication skills, both written and verbal.
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Strong attention to detail, analytical thinking, and problem-solving skills.
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Ability to adapt and perform effectively in a fast-paced work environment.
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Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Benefits
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100% employer-covered insurance: Medical (PPO), Dental, and Vision.
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Paid vacation.
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Lunch allowance.
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