Chief Business Services Officer

Job Description and Duties

This position is responsible for planning, organizing, and overseeing all business services, safety and security, and facilities activities of the Department of Industrial Relations (DIR). The incumbent makes recommendations to management and provides guidance and direction to approximately 25 subordinate staff on complex and sensitive business services, safety and security, and facilities related issues, establishes and administers department policies and procedures to ensure compliance with statutory mandates and control agency directives, and ensures the delivery of efficient and effective services to stakeholders.

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3

Conflict of Interest: The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.

To be considered for this Manager II job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:

You will find additional information about the job in the .

Working Conditions

This position is located at:

1416 9 th Street, 13 th Floor

Sacramento, CA 95814

This position currently allows a hybrid schedule, with two days per week of required in office work. This may change to four days in office effective July 1, 2026.

The incumbent works in a high rise building located in downtown Sacramento. Some travel to DIR offices located throughout the state is required. Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025), which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

Special Requirements

Instructions: SOQ must be included. SOQ must fully address the following questions, typed in 12 point font on no more than two pages. Cover letters or generic SOQs not answering these specific questions will not be considered.

1. Describe, in detail, your experience working with control agencies in the subject areas.
2. Describe, in detail, your experience with records, fleet, and asset management. Include the years of experience in each subject area.
3. Describe, in detail, your experience overseeing a safety and security function. Include the years of experience in this area.
4. Describe, in detail, your experience with facilities management, space planning, and property leasing. Include the years of experience in each subject area.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

This position often acts independently and requires a high level of discretion, as very sensitive, political, and visible business services related matters are frequently subject to consultation, review, and/or recommendation. The incumbent should possess good communication skills, exhibit good judgment in decision making, exercise creativity and flexibility in problem identification and resolution, manage time and resources effectively, and be responsive to management and client needs. Knowledge of the state leasing process and facilities management, public and employee safety and security protocols, Public Contract Code, and both the State Administrative Manual and State Contracting Manual is necessary to perform the duties of this position satisfactorily. Knowledge of fleet management, document management, and asset management is beneficial, though not required. Experience working in the Financial Information System for California (FI$Cal) is desired as well.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Please see Special requirements section of the posting for instructions on the Statement of Qualifications.