Night Auditor
This position must be able to work from 11:00 PM until 7:00 AM.
Accounts for Daily Activity throughout various departments from within the lodge by performing the following activities:
- Ensuring the accuracy of all financial information
- Organizing and verifying receipts
- Transmit Credit Card batches
- Assessment of Guest Ledger for current reporting accuracies or inaccuracies
- Identifying, researching and correcting discrepancies
- Posting accounts
- Run Daily Management reports from the Property Management System and distribute
- Sincere and warm interaction with all guests including consistent eye contact with a smile
- Follow and deliver 5 Star services’ standards, delighting guests by anticipating their needs
- Uniform cleanliness and proper attire at all times without exception
- Maintain and follow high safety standards and personal conduct
- Follow Company policies and procedures as established in the Employee Handbook
- Comply with the attendance policy and specially meal breaks and rest breaks, reporting any discrepancies to management
- Embrace Cavallo Point Approachable Luxury Philosophy and Values, creating legendary memories with passion.
- Checking guests in or out
- Booking reservations and or checking availability for possible future visits.
- Answering requests such as:
- Scheduling wake-up calls
- Providing hotel directions
- Assist guest’s needs by assisting with providing external transportation services.
- Prepare guest complimentary items such as Coffee, Tea and Pastries along with any accompanied condiments
- Handle all emergencies that may arise
- Ability to work alone
- Previous experience with a Property Management System
- Basic Accounting Knowledge
- Arithmetic skill is necessary
- Excellent Communication Skills
- Ability to work with Excel, Microsoft Word and Microsoft Outlook
- Knowledge of Marin County is a PLUS!
- Must have a High School diploma
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