FCL Dispatcher

Ideal candidate is enthusiastic, can-do, whatever-it-takes attitude.

Must have great people and communication skills (both verbal and written).

Position is full-time.

Mon - Fri (Some Saturdays).

Summary

The Transportation Dispatcher oversees an entire team of drivers and vehicles ensuring the safe and efficient delivery of material to customers throughout our service territory.

Essential Responsibilities

• Coordinates daily route planning, staffing & load balancing activities.
• Ensures manifest integrity for all loads.
• Provides leadership, motivation, and education for personnel directly involved with delivery operations.
• Schedules deliveries and dispatches drivers based on requirements of the customer as communicated through various media channels.
• If familiar with the Port of Los Angeles & Long Beach
• Able to check availability at the port & schedule appointments.
• Must be able to create reports in excel.
• Keeps an accurate record of deliveries (POD) and ensures manifests are properly closed.
• Coordinates and communicates daily on-demand services as needed.
• Ensures all assets are maintained consistent with company expectations.
• Assists with monitoring and is responsible for building and vehicle safety and security.
• Other duties may be assigned.

Skills, Knowledge, And Education

• High school diploma or general education degree (GED)
• Excellent verbal and written communication with customers and drivers.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Organization and time management skills, detail oriented, able to prioritize in a multi-tasking environment and ability to work under pressure and adhere to deadlines.
• Must have at least 1-2 years experience in dispatching drayage.
• Spanish speaking candidates are a plus.
• Profit Tools Knowledge is a plus.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Attendance Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Attendance is required Monday through Friday within normal business hours. Employee may be required to work overtime, and occasional Saturdays and/or Sundays.

Computer Skills

Knowledge of word processing software, spreadsheet software, internet software and order processing systems.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to talk or hear, required to stand, walk, sit and use hands to handle, or feel. Occasionally required to reach with hands and arms, lift and/or move up to 25 pounds. Specific vision abilities required by this job include the ability to adjust focus.

Work Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 2 years (Required)
• Customer Service: 2 years (Required)

Work Location: In person