Payments Delivery Lead, Banking

Position Summary

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Recruiting for this role ends on 05/25/2026.

Work you'll do

As a Manager on the Banking and Capital Markets team, you will be responsible for:

• Leading end-to-end delivery of payments and digital assets product, program, and transformation engagements for banking and capital markets clients
• Managing small engagements or key workstreams within large, complex programs spanning payments modernization, digital assets innovation, process improvement, operating model design, competitor benchmarking, and cost transformation
• Defining project scope, workplans, deliverables, success metrics, risks, dependencies, and stakeholder communications, and driving execution against timelines and budgets
• Translating client business objectives into product strategies, operating model recommendations, implementation roadmaps, and delivery plans, while overseeing the quality of team analyses and deliverables
• Managing client stakeholder relationships, contributing to proposals and thought leadership, and coaching junior practitioners to support high-quality delivery and practice growth

A successful candidate would possess these skills:

• Effective written and verbal communication skills, including the ability to synthesize complex information into clear, concise communications and executive-ready presentations for business and technical audiences
• Ability to communicate effectively with senior executives, board members, and regulatory stakeholders
• Ability to build strong client relationships, align cross-functional teams, and influence stakeholders toward shared outcomes
• Ability to lead projects or workstreams and collaborate across multiple stakeholder groups
• Ability to operate effectively in ambiguous environments, define problem statements, and structure complex issues into actionable solutions
• Ability to mentor team members and provide clear guidance to client stakeholders

The team

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Deloitte's Financial Services industry business delivers a robust suite of integrated solutions designed to address the multifaceted operational, technological, regulatory, and risk management needs of financial institutions. Our team works across all sectors of the industry-including banking, capital markets, investment management, insurance, and real estate-to help our clients solve complex business challenges and adapt to a rapidly evolving marketplace. Deloitte's unique strength lies in our deep industry experience and capability to align comprehensive resources across Audit & Assurance, Tax, and Consultative Offerings-supporting clients to drive strategic transformation and sustainable growth.

The Banking and Capital Markets sector serves universal and regional banks, capital markets and securities firms, and payment networks with U.S. operations. The team focuses on delivering customer insights, growth and digital strategies, operational transformation, human capital, and technology modernization services to bank executives. We help clients address regulatory reform, technological modernization, competitive dynamics, and market growth opportunities.

Qualifications

Required:

• Bachelor's degree
• 8+ years of experience in product management, program management, technology delivery, or transformation roles in banking, financial services, or consulting
• 8+ years of experience leading large-scale technology, product, or business transformation programs in a client-facing or consulting environment
• 6+ years of experience identifying client business issues, managing stakeholder relationships, overseeing deliverable quality, and developing client recommendations
• Experience in at least one of the following domains: payments (real-time payments, cross-border payments, card networks, automated clearing house/wire, ISO 20022) or digital assets (blockchain, distributed ledger technology, tokenization, central bank digital currencies, stablecoins)
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Advanced degree
• Experience with financial services technology platforms, including payment processors, core banking platforms, digital wallets, or blockchain protocols
• Experience in one or more of the following sectors: retail banking, commercial banking, transaction banking, wholesale banking, cards and payments, private equity, or capital markets
• Certification or formal training in one or more of the following: Scaled Agile Framework (SAFe), Project Management Professional (PMP), Scrum, or comparable product or program management methodologies
• Experience developing and presenting proposal responses, business cases, or executive presentations for financial services clients
• Experience presenting to director-, vice president-, or C-suite-level stakeholders within large financial institutions

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.