Business Process Architect

Cisco Meraki
San Francisco, CA

:

At Cisco Meraki, we believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That's the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work!

You:

We are looking for a Business Process Architect to join the Process Architecture team within the Supply Chain department! This team helps evaluate, guide, and approve any process or system change proposals within Operations business process landscape. Additionally, you will be responsible for extensive knowledge of the current processes and systems used within the Operations department as well as understanding planned future state functions and optimizations. You will help manage projects ranging from operational internal project proposals to larger and more sophisticated multi-functional projects that involve external business units.

What You Will Do:

As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission.

  • Responsible for understanding business requirements, evaluating user stories.
  • Work closely with business partners to initially understand business processes and assess
  • the viability of project proposals
  • Analyze and highlight any gaps or inefficiencies within a proposal when aligned with the
  • overall system and project architecture within Operations
  • Clearly explain process suggestions or issues to all partners (technical and non-technical
  • alike), when reviewing the overall project strategy
  • Assist in project prioritization with Operations leadership and Engineering resources
  • Own and maintain important process documentation and workflow designs that are
  • relevant to the Operational process and system ecosystem

Who You Are:

We strive to create a welcoming workplace that inspires the insatiably curious and the relentlessly focused to make customer IT and networks utterly simple. We are looking for an individual that lives the Meraki values daily: care deeply, be brave, simplify everything, and everybody in. Our ideal candidate is not bound by a checklist, which includes,

  • 5+ years of experience in process and business architecture
  • Bachelor's degree in management information systems, business operations, or related field
  • Experience in various methodologies for project management and business process management
  • Strong knowledge of processes and activities needed to identify, define, combine, unify, and coordinate various processes and project management activities, including scope, time, cost, quality, and change management
  • Strong business networking, client management, consulting and partnering, facilitation, conflict management, negotiation, change management, coaching and presentation & demonstration skills

Why Cisco Meraki?

We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.

At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Compensation Range:

$124,000—$169,300 USD

Message to applicants applying to work in the U.S.: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Posted 2026-04-09

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