Creative Marketing Operations Associate

Job Description

Job Description

Associate Creative Marketing Operations
Location: Hybrid ( Southern California-Los Angeles, Orange County, San Diego, SFV. etc)
Team: Brand Marketing & Creative Operations

🚀 About the Role:
Are you a master of organized chaos who thrives on bringing creative ideas to life? We’re looking for a sharp, resourceful, and proactive Creative Marketing Operations Associate to help power the engine behind Tillster’s global Brand Marketing, Creative, and UX/UI teams.
From killer sizzle reels to polished sell sheets and eye-catching digital assets, you’ll keep our creative machine moving—on time, on budget, and on point. You'll work across departments, time zones, and platforms to coordinate assets, manage timelines, and make sure nothing slips through the cracks. This is a great opportunity for someone who’s ready to level up their creative project management skills in a high-impact, fast-paced environment. 🎯 What You’ll Be Doing:

• Be the go-to project coordinator for marketing campaigns, UI/UX creative work, and cross-functional initiatives.
• Keep projects running like clockwork—tracking timelines, managing tickets, routing deliverables, and keeping teams aligned across departments.
• Own the creative request intake process: log, track, and help prioritize work across UI/UX, marketing, and design.
• Lead daily stand-ups with the UI/UX team, clear roadblocks, and keep creative tasks on schedule.
• Use work management tools (like Asana, Wrike, Monday, or similar) to assign tasks, track progress, and manage proofing cycles.
• Drive B2B marketing timelines—reporting on progress and keeping stakeholders informed.
• Manage execution of a wide range of marketing deliverables, from digital ads and trade show materials to sales tools and website updates.
• Assist in planning and executing trade shows—owning timelines, budgets, logistics, and post-event recaps.
• Keep processes streamlined, efficient, and transparent by championing internal tools and templates.
• Juggle multiple projects with finesse, always staying focused on quality, timelines, and accountability.
• Support the VP of Marketing Ops, VP of UX/UI, and CMO with special projects and rapid-fire tasks as needed.

💡 What You Bring to the Table-Qualifications:

• A Bachelor's degree and 1-3 years of project coordination or marketing ops experience in an ad agency ( digital or traditional) or inhouse marcom department.
• Comfortable using G Suite, Microsoft Office, and tools like Asana, Jira, Smartsheet, Wrike, or Monday.com.
• Strong communicator who’s just as effective over Slack or Zoom as in a meeting room.
• Cool under pressure and thrives in a fast-paced environment with shifting priorities.
• Bonus points if you’ve managed trade show logistics or supported live events.
• Familiarity with creative asset file types (AI, PSD, PDF, JPEG) and how creative teams operate.
• Excellent proofreading chops and a sharp eye for detail.

🌟 Why You’ll Love It Here:

• Work with a passionate, tight-knit marketing team that values creativity, agility, and execution.
• Make a direct impact on how our brand shows up in the world.
• Collaborate with smart, kind, and driven colleagues across the globe.
• Grow your career in a role that’s equal parts creative coordination and operational leadership.

The Interview Process
1 . Recruiter interview with a Talent Acquisition specialist
2. Interview with our Marketing Team
3 . Final interview with our Head of Marketing

Pay and Benefits (USA)

• Expected base salary range $60,000-$75,000 + . Total starting compensation will be determined based on all lawful criteria, Company policy and best practices.

• Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program (“EAP”) and Optum Care 24-hour confidential medical counseling services.
• Holidays: The company observes ten (10) paid holidays per calendar year.
• Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. Eligible part-time employees earn pro-rated PTO.
• Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan.
• Education, Learning & Development: We offer college tuition and education assistance programs; LinkedIn Learning courses; and ongoing learning and development opportunities.

About Tillster
Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.

Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.

Thriving at Tillster
As a member of Tillster, you will embody our core values:

• Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.
• Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
• Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
• Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
• Drive Results: Focus on achieving tangible outcomes and delivering high performance.
• Own It: Take responsibility for your actions and the success of your work.
• Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.

Making a Difference in the Tillster Way
Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global Tillster team. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.

Follow us on:
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LinkedIn:

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Tillster cares about the safety of all our employees—even those we’ve yet to hire

RECRUITMENT FRAUD WARNING
We want to help you stay safe during your job search. Tillster will never:

• Request personal/financial information during recruitment
• Require payment or fees
• Ask for sensitive PII before a formal job offer
• Collect information via email or phone (only through secure channels)
• Extend offers without in-person or virtual interviews

Red flags: All official communications come from @tillster.com addresses only
Suspicious activity? Report immediately to Tillster HR, Legal, or Cyber Security teams.

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