Service Readiness Project Manager
The Tesla Service team is seeking a highly motivated Service Readiness Project Manager to support our mission of accelerating the world's transition to sustainable energy. In this role, you will work closely with the Service Demand Reduction Manager on new product introduction including stakeholder management, field communication, and training coordination, ensuring operational readiness. You will also handle administrative tasks, audits, KPI tracking, and reporting. The Project Manager is recognized as an expert in organization and adaptability, who is dedicated to ensuring all team members are excited to Service a new product. The most successful Project Managers are those who can efficiently navigate last-minute changes, pivoting plans and communicating with stakeholders while supporting both our customers and our Service teams. What You'll Do Develop vision and roadmap for the service operations based on business need and forecasted impact, with respective sub-projects and target timelinesCollaborate with vehicle programs team, supply chain, training, and other operational support teams to ensure a smooth product launchSet and oversee project milestones and reset deadline expectations as neededMonitor and track Service KPIs following a launch and pivot resources to support any trending concerns stemming from Field ServiceEvaluate customer feedback and drive upstream for improvement. Provide clear updates on program status and recovery plans at both working and executive levelRefine readiness tracker template with learnings after each launch to support ongoing improvementsConceptualize and implement streamlined processes from business workflows, constructing architectures for repetitive tasks to build automated logic What You'll Bring Evidence based decision-making skills, excellent leadership, and interpersonal skills with a high degree of professionalismDemonstrated excellence in organizational skill, time management, and creativity, performed in dynamic, fast-paced work environmentsExcellent computer skills with an emphasis Microsoft Office: Excel, Outlook, Word, PowerPoint, etc. along with database experiencing with MySQLOther general PM tools to build automation and methodologies (Scrum, Agile…), such as Jira and Confluence. Data Analysis and Visualization: Power BI, TableauSuperior written and verbal communication skills required along with Excellent problem-solving skills. Strong presentation skills with the ability to host meetings with a variety of stakeholdersMust be trustworthy, well-organized, highly detailed, and committed to deadlinesWillingness to be onsite and hands-on, as needed Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Expected Compensation $100,000 - $150,000/annual salary + cash and stock awards + benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. , Tesla
Recommended Jobs
Data Scientist
JOB TITLE: Sr. Analyst, Merchant LOCATION: Los Angeles, CA (hybrid) The Company: Sunbit builds financial technology for real life. Our technology eases the stress of paying for life’s expens…
DevOps Software Engineer
General Description: We are seeking a DevOps Software Engineer to join our Computational Physics division, where our DevOps team provides software development support services to both software eng…
Program Manager
Description Program Manager Overview: We are looking for a Program Manager to join our team to manage our Dealer Tools Program, which is a collection of several individual programs. The Dealer To…
Sr. Staff Engineer, AI and Data Platform
About Quizlet: At Quizlet, our mission is to help every learner achieve their outcomes in the most effective and delightful way. We’re a $1B+ learning platform used by two-thirds of U.S. high scho…
Director of HR Compliance and Operations
Sephora is seeking a Director of HR Compliance and Operations to lead and oversee comprehensive HR compliance programs and optimize HR operational processes. This strategic role involves ensuring alig…
Physical Therapist Assistant
Hourly Rate: $34.00 - $40.00/hour depending on experience  Pair & Marotta Physical Therapy, a member of Therapy Partners Group, has been the premier provider for outpatient orthopedics serving…
DevOps Engineer
Why Mintlify? We're on a mission to empower builders. Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 10,000+ companies, including Anthropi…
Staff Software Engineer, Platform
About Us Saildrone is a defense company delivering maritime intelligence, surveillance, and reconnaissance products to military, homeland security, and commercial customers. Saildrone unmanned sur…
Associate Veterinarian
Are you looking for a fun and rewarding veterinary career? Look no further than North Bay Animal Hospital! We are seeking an enthusiastic veterinarian who wants to make a difference in the lives of o…
Software Engineer, Enterprise Identity
About the Team OpenAI’s Enterprise Identity team builds and maintains the core authentication and authorization systems used across our enterprise products. We ensure secure, scalable, and seamles…