Lead Product Manager > San Francisco, California

 Lead Product Manager 
> San Francisco, California 
> 
> Description: 
> 
> Job Summary 
> 
> Client is seeking a Senior Product Manager to lead initiatives for the
> Client Engagement Product team within our product organization. In
> this role, you will focus on system capabilities and business
> processes related to setup and execution of Promotions.  
> 
> This role sits at the intersection of business and technology. As the
> lead for this domain, you will lead the product roadmap with your
> business partners and engineering leads. You will learn and follow the
> Client product lifecycle to define and execute the initiatives within
> your domain's roadmap. You will stay aware of industry and competitor
> best practices and combine that with your knowledge of internal KPIs
> to define/refine your roadmap and its impacts 
> 
> This position has a high level of exposure throughout the digital
> organization, and the candidate must demonstrate strong leadership and
> influence with the ability to communicate a clear product vision to
> both business and technical partners. 
> 
> In this role you are expected to adopt Ai product management tools and
> processes.   This includes using the latest tools (ex: Claude,
> Copilot, etc) to accelerate ideation, requirements definition, data
> analysis and development with your partners.   You'll be expected to
> use these tools while applying strong product judgement to ensure
> human validation of final outputs.  
> 
> Duties and Responsibilities 
> 
> Time Spent 
> 
> Cross-functional Collaboration: Partner with business stakeholders to
> develop and refine strategies that enhance customer engagement and
> drive conversion. Work closely with marketing, digital, finance, and
> operations teams to ensure seamless integration and execution of
> Promotion domain initiatives 
> 
> 20% 
> 
> Cross-functional Collaboration: Partner with business stakeholders to
> develop and refine strategies that enhance customer engagement and
> drive conversion. Work closely with marketing, digital, finance, and
> operations teams to ensure seamless integration and execution of
> Promotion domain initiatives 
> 
> 20% 
> 
> Strategic Roadmap Management: Lead the development and management of
> the Promotions domain product roadmap, ensuring alignment with
> Client's strategic goals. This includes: 
> 
>      * prioritizing initiatives, setting clear objectives, and defining
> key performance indicators to measure success.
>      * Pro-actively monitoring industry trends in retail and loyalty
> including new capabilities, technology, vendors and tools.
>      * Utilizing Ai tools to streamline the definition of your roadmap
> and continuously track and report on progress
> 
> Drive continual innovation and improvements to inform product roadmap
> with new ideas based on ongoing user research (qualitative &
> quantitative), store feedback, market/competitive analysis, and
> product/feature performance. 
> 
> 10% 
> 
> Technical Execution: Collaborate with engineering teams to ensure the
> successful implementation of promotion features and enhancements.
> Provide clear requirements, oversee the development process, and
> ensure timely delivery of high-quality products.  
> 
> You will be expected to adopt Ai Product development tools and
> processes as they are defined and assist with coaching your team on
> the same.  This will include using Ai tools to write product
> specifications in formats that can be evaluated by Ai to create user
> stories and guide Ai development. 
> 
> Create, document, implement & maintain processes where needed to
> achieve desired strategies, and support Client Tech's agile process. 
> 
> 50% 
> 
> Process improvements: Identifies opportunities for cross-functional
> process/operational improvements and implement the changes. 
> 
> 20% 
> 
> Qualifications 
> 
> Experience 
> 
> Years 
> 
> Extensive Product Management Experience: 
> 
>      * Proven track record of at least 5+ years in product management or
> related ecommerce field, with a significant portion spent managing
> Promotion solutions.
>      * Experience in leading cross-functional teams and delivering
> successful products in a fast-paced environment. 
>      * Usability and customer-focused UX design
>      * Operating within an agile organization to deliver roadmap
> initiatives
> 
> 5+ 
> 
> Leadership and Team Development: Demonstrated experience and ability
> to lead agile PODs and work collaboratively across business partners
> and product domains. 
> 
> 3+ 
> 
> Experience using Ai: 
> 
>      * Experience using Ai tools for optimizing product management
> process and deliverables.
>      * Interest in applying Ai solutions to Payment programs and business
> processes.
>      * AI-assisted analysis and synthesis: using AI tools to accelerate
> insight generation and storytelling while validating outputs against
> source data and business context
> 
> 1+