Service Advisor

Moss Bros. Toyota of Moreno Valley
Moreno Valley, CA

With 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in Southern California. Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same standard of commitment that generates measurable success year after year. Simply put, the business is run according to the same principles of value, fairness, and teamwork that Red Moss, Sr. began with in 1921. We have immediate openings -- start an exciting career with Moss Bros. Auto Group today! Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) Plan
  • Free Strayer University College Courses to Earn a 4-Year Degree
  • Paid Vacation
  • Paid Training
  • Paid Sick Leave
  • Employee Vehicle Purchase Program
Responsibilities * Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Ensure the daily inventory of technicians' time is consistently sold to service customers * Distribute work between technicians efficiently * Answer technical questions about vehicle problems, warranties, services, and repairs * Maintain Customer Success Index at or above company standards * Assist in diagnosing vehicle problems; order parts and tools as necessary * Oversee administration of warranty claims as well as training and supervising of service department * Reinforces company policies and adheres to company standards * Encourages compliance with applicable laws and regulations * Maintain good working relationship with factory(s) and foster positive employee relations Qualifications * Organized and friendly personality * Demonstrated ability to manage others * Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance * Consistent record of service and sales success * Strong record of positive customer satisfaction results * Team oriented and self-motivated * Able to work with little supervision * Clean driving record and valid driver’s license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2025-09-10

Recommended Jobs

Senior Product Manager, Vendor Quality Platform

Quince
Palo Alto, CA

ABOUT QUINCE  Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produ…

View Details
Posted 2025-10-31

AI/Machine Learning Engineer - Python | TheLoops

Ifs
San Francisco, CA

Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, …

View Details
Posted 2025-10-19

Assistant Store Manager - Full Time - Fashion Island

L'Occitane En Provence
Newport Beach, CA

Who You Are: As an Assistant Store Manager at L’Occitane, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with t…

View Details
Posted 2025-10-31

Software Engineer - Software Infrastructure

Astranis
San Francisco, CA

As a team, we’ve launched five satellites into orbit, signed ten commercial deals worth over $1 billion in revenue, raised over $750 million from top global investors, and recruited a team of over 40…

View Details
Posted 2025-10-31

Accounts Payable Clerk

Children's Legacy Center
Redding, CA

We are seeking a detail-oriented, dependable Accounts Payable (A/P) Clerk to join our Finance Team. This new role is part of our strategic plan to build internal capacity, support succession planning…

View Details
Posted 2025-09-22

Insurance Onsite Relationship Specialist 92491

New York Life Insurance Co
San Francisco, CA

  Location Designation: Fully Onsite        Business Unit Overview  Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents an…

View Details
Posted 2025-09-06

Lead Data Engineer

Practicetek
San Diego, CA

Our Company:   PracticeTek is a large and established healthcare technology company, providing comprehensive software solutions to dental, orthodontic, chiropractic, optometry, and other healthca…

View Details
Posted 2025-09-14

Associate Product Manager, Dictionary Media Group

Ixl Learning
San Mateo, CA

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an Associate Product Manager for our Dictionary Media Group products. The Dictionary Media Gr…

View Details
Posted 2025-09-28

Sr. CMOS IC Layout Engineer

Red Cell Partners
Torrance, CA

About Us Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practi…

View Details
Posted 2025-10-10

Senior Software Engineer, Reliability

Robinhood
Menlo Park, CA

Join a leading fintech company that’s democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the…

View Details
Posted 2025-10-31