Landscape Maintenance Account Manager
- This position is located in San Bernardino, CA
- RESPONSIBILITIES of Account Managers will include, but not limited to :
- Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
- Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
- Provide proactive site quality reviews and communicate assessments internally and externally
- Network and earn referrals to help the branch achieve its new growth objectives
- Lead the branch in growing its base contracts in the targeted market segments and geographic locations
- Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability
- SKILLS & EXPERIENCE that are necessary as an Account Manager will include, but not limited to:
- 3 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio is highly preferred
- 2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience required to include training and managing multiple crew members/gardeners
- Hands on working knowledge and experience in commercial irrigation systems to include, Rainbird IQ controllers & Weathertrak systems.
- QAL is highly preferred
- Strong computer skills & highly proficient in MS Office programs to include: Excel, Word, PowerPoint & Email is required for proposals a customer presentations
- 3 years of strong customer service, sales and communication experience, or combined comparable experience
- Sound time management and organizational skills with a strong work ethic
- Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
- Experience in consultative sales to clients for additional services
- Spanish Bilingual is highly preferred to communicate effectively with crew members
- PERKS and PLUSES :
- Healthcare benefit program & 401K match program
- 9 paid holidays per year with paid vacation & sick leave
- Company paid take home vehicle, fuel card, cell phone & laptop
- Fun and fast-paced working environment with a great work-life balance
- Paid training/certification and career advancement
- Gothic’s company culture fosters growth, inspires longevity and rewards mutual loyalty
- $80,000 - $90,000 per year (s pecific compensation may vary based on overall skills, experience and location)
- Annual Bonus potential (specific compensation may vary based on overall branch & individual performance)
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