Physician Conduct/Intake Section Supervisor

Job Description and Duties

Under the general direction of the Supervisor II, the incumbent is responsible for the supervision of the Physician Conduct/Intake Section within the Medical Board of California's (Board), Central Complaint Unit (CCU). The CCU Physician Conduct/Intake Section is responsible for the analysis and processing of complaints filed against physicians and surgeons related to office practice issues, peer review reporting, and all complaints filed against certain affiliated healing arts professionals.

Employment information on the STD678 MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD678 may result in you being screened out. Only the most qualified candidates will be invited for an interview.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

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CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the .

Working Conditions

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

Partial Telework is available.

Standard office environment.

Requires being in a stationary position, consistent with office work, for extended periods of time.

Daily use of a personal computer, office equipment, and/or telephone.

Special Requirements

Conflict of Interest: This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.

Criminal Offender Record Information: Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program materials at all times.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

- Ethics and integrity

- Professionalism, tact, accountability, responsibility and confidentiality

- Excellent attendance, punctuality and dependability

- Excellent computer skills using Excel, Word, and Outlook

- Ability to communicate effectively orally and in writing

- Ability to problem solve and make decisions

- Ability to work under pressure for time-sensitive and high priority assignments

- Ability to meet deadlines

- Ability to effectively lead a team

- Ability to provide excellent customer service

- Excellent interpersonal and management skills

- Take initiative and work independently and as a team member

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

The MBC has FREE PARKING and is located next to the Royal Oaks Light Rail Station.

Statement of Qualifications

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

- Current version of the State Examination/Employment Application STD678. The job control number, position number and classification must be listed. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

- Resume is required and must be included.

- Statement of Qualifications - A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule an interview. Reasonable accommodations questions may be directed to the EEO contact listed on the job posting.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.