Bilingual Medical Front Office
:
Front Desk Job Duties:
- Registers all Patients in multiple systems.
- Verifies all patient information, including demographics and insurance information.
- Verifies that patient appointment matches patient's referral.
- Collects co-pays and payments accurately and consistently.
- Stocks front desk with dally supplies and necessary forms.
- Backup of Patient Coordinator duties as needed.
- Protocols patient appointments the day before they are scheduled to come in.
- Facilitates patient flow by updating EMR with patients' arrival and patients' ready for service. Notifies patients of any delays.
- Prioritize patient appointments according to their appointment/schedule.
- Maintaining the reception area as well as any area of the office that needs attention.
- Welcomes patients and visitors by making eye contact, smiling, and responding to all inquiries in a
courteous manner.
- Comforts patients by anticipating patients' anxieties and answering patients' questions as well as assisting with their paperwork when needed.
- May train or orient new employees and assist supervisor with other duties as assigned.
- Protects patients' rights by maintaining confidentiality of personal and financial information by not leaving sensitive information in plain sight and logging off the computer before leaving it unattended.
- Flexibility in covering several different rotating shifts.
- Scanning forms and inputting data into Patient's Electronic Chart.
Required education:
- High school or equivalent Required experience:
- 1-year experience working in Medical Office Must be Bilingual
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Schedule:
- 8 hour shift
Experience:
- Medical terminology: 1 year (Required)
- Medical office: 1 year (Required)
- EMR systems: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
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