Service Leader (FOH)
Service Leader / Front of the House
The Stand Restaurant
Full Time Position (40-45 hours/week)
Do you love to develop team members? Are you passionate about food? Then this is the opportunity you have been waiting for!
The Stand is a fast-casual restaurant with 20 locations in Orange County, Los Angeles, Santa Clara, and Houston, Texas. As we continue to grow and open multiple locations, we are looking for highly skilled and motivated leaders to join our team.
Service Leader Responsibilities:
- Lead by example with a high sense of urgency
- Ability to train and develop Front of the House FOH team members
- Exceptional customer service skills
- Ensure a clean and organized restaurant by supporting respective team members and their duties
- Ability to multi-task while having a good time
- Foster a friendly family environment
- Be a team player and show efficient communication skills
- Oversee multiple kitchen stations, including salads, fry, grill, and expo
- Handle daily paperwork (we care more about actual restaurant operations)
* Must be 21 years of age or older
Service Leader Essential Functions:
- Exemplify our mission and culture
- Prepare food items as needed in a sanitary and timely manner
- Follow recipes and presentation specifications
- Operate standard FOH and BOH equipment safely and efficiently
- Clean and maintain stations by practicing good safety and sanitation procedures
Service Leader Responsibilities:Requirements:
- Outgoing personality and friendly attitude
- Passion for food
- Ability to work well with others and lead a team
- An overwhelming desire to go above and beyond to provide a great guest experience
- Minimum of one year of management experience
Perks and Benefits:
- Health, Dental, and Vision Plans
- 401K Program
- Paid Meal Program (While Working)
- Employee/Family Meal Discount (While not Working)
- Sick pay (up to 48 usable hours per year)
- Paid Vacation
- Shoes for Crews Program (Reimbursement towards non-slip shoes)
- Monthly Cell Phone Allowance
- Discretionary Bonus + Participation in The Stand tip pool, with average tips of approximately $3 - $4 per hour
- Opportunities for career advancement as we love to promote from within
Working Conditions:
- Frequent walking and standing for long periods of time
- Ability to reach hands and arms in any direction and kneel and stoop repeatedly
- Repetitive bending, twisting, squatting, and reaching
- Repetitive use of hands, including single grasping, fine manipulation, pushing, and pulling
- Occasionally access high storage shelving with the use of a step ladder
- Lift and carry up to 50 lbs.
- Exposure to FDA-approved cleaning chemicals
- Exposure to varying temperatures, including steam, high kitchen temperatures, humidity, freezers, refrigerators, indoor air conditioning, and outdoor/patio conditions
Schedule:
- Full-time
- Five days a week, including weekends and holidays, approximately 40-45 hours per week
Location: San Jose 503 W Capitol Expy, San Jose, CA 95136, USA
We are an equal opportunity employer, and also consider all qualified applicants regardless of criminal history in accordance with the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance and the State of California’s Fair Chance Act.
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We believe in Great Food.
We believe Great Food deserves equally Great Service.
We believe that Great Food & Service shouldn’t come at the expense of Great Value.
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