Sales Coordinator - Conrad Los Angeles

Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles ! As part of the billion-dollar project, The Grand LA , this is the 7 th Conrad Hotel in the U.S. and the 1 st in California.

Located in Downtown LA’s cultural corridor, Conrad Los Angeles is the city’s newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences—including our signature restaurant, San Laurel, all in partnership with Chef Jose Andres' award-winning restaurant group, JoseAndresFoodGroup .

Want to get an inside look?Take a virtual tour .

What will I be doing?

In this role as the Sales Coordinator, you will provide the director and managers of sales with administrative and clerical support including word- processing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes and/or dictation, making travel arrangements and performing other general office duties. Assists on special projects as needed.

The ideal candidate will have a required minimum of (2) years of experience in guest contact areas of the hospitality industry. Hotel experience preferred. Must have one-year previous experience as administrative assistant, however preferred in the related field. A high school diploma or equivalent is required, a 4-year college degree is preferred. Able to operate office machines and proficient in Microsoft applications is a requirement.

What will I be doing?

· Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines.

· Ability to use time management skills to complete tasks timely meeting required deadlines.

· Interpersonal skills to provide overall guest satisfaction for internal/external guests.

· Ability to work under pressure and deal with stressful situations during busy periods.

· Skilled with the use of multi-line telephones and with voice mail.

· Demonstrated Proficiency in the use and operation of computer systems: Word, Excel, PowerPoint, and other systems (i.e., Access, Outlook, and other relevant programs).

· Office machine experience: fax, photocopiers with sorting and stapling ability.

· Knowledge of alphabetical filing systems.

· Excellent communication skills to include the ability to read write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.

· Responsible for initiating the preparation of proposals and/or contracts, using Delphi, Microsoft Word and Excel. Examples include revenue calculation sheets, correspondence, internal forms, schedule of events, histories.

· Copying and distribution of internal/external letters, forms, bookings, contracts, resumes, schedules and mail.

· Answer telephone and assist internal and external guests with requests. Email correspondence directed by managers as needed.

· Provide back-up assistance to Lead Coordinator, assist with Meeting Broker, Cvent, Simpleview, Starcite and other lead sources.

· Assist Site Experience Coordinator with VIP Room Reservations, Amenity requests, Transportation requests, Dining Reservations, Spa Reservations, Recreation Reservations etc. In addition, industry courtesy rates and reservations as requested by managers.

· Assist the Sales Managers upon request to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.

· Prepare and process purchase orders and check requests.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

· Access to your pay when you need it through DailyPay

· Medical Insurance Coverage – for you and your family

· Mental Health Resources

· Best-in-Class Paid Time Off (PTO)

· Go Hilton travel discount program

· Supportive parental leave

· Matching 401(k)

· Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

· Career growth and development

· Team Member Resource Groups

· Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

The hourly rate is $28 - $30 and is based on applicable and specialized experience and location.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.