Prenatal Assistant
- Closely track patients that do not show up for appointments by calling, texting and sending letters
- Schedule follow-up appointments with appropriate Clinicians during specific timeframes
- Work in partnership with the PSRs to check-in patients, verify insurance and collect forms
- Act as liaison at TCMC for delivering moms collecting pregnancy outcomes, birth histories and scheduling postpartum and newborn appointments
- Process disability and FMLA forms
- Process NT ultrasound referrals to TCMC
- Request lab, imaging and specialist reports and scan into chart
- Contact patients to schedule appointments (i.e. HEDIS lists, special reports and projects)
- Gather and send medical records to/from TCMC, Perinatologist and others as needed
- Assist in clinical data outcome reporting and participate in quality improvement projects Qualifications:
- High school graduate or equivalent
- One year related experience
- Bilingual English/Spanish
- Valid California driver's license, current vehicle insurance and reliable transportation
- Knowledge of community health centers, and public assistance programs, state and federal regulations and managed care systems
- Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilities
Minimum
Required Skills/Knowledge/Abilities
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