Health Records Technician

Health Records Technician Job Description We are seeking a dedicated Health Information Technician to join our team in an on-site position, working Monday through Friday, from 8:00 AM to 4:30 PM. This role is integral to processing medical records requests, ensuring data accuracy, and maintaining compliance with privacy regulations. Responsibilities + Receive and prioritize customer requests from multiple sources, processing them through appropriate systems to completion within required timeframes. + Ensure compliance with State and Federal requirements and HIPAA regulations. + Address customer inquiries for patient information and assist callers with making record requests. + Educate customers on information confidentiality and privacy regulations. + Identify and respond appropriately to both internal and external customer needs utilizing available resources. MUST HAVE + Proficiency in using the Epic Release of Information (ROI) module. + Knowledge of HIPAA laws. + Data entry and processing accuracy of 95%. + Experience with e-faxing and PDF applications. + 3-5 years of relevant experience in a medical setting. Additional Skills & Qualifications + Bilingual skills are preferred. + Experience with RHIT/RHIA is helpful, though no licensure is required. Work Environment Join a top-ranked healthcare facility located in West Hollywood, Los Angeles, where exceptional care begins with exceptional people. Our work culture fosters compassion, innovation, and collaboration, supporting both personal and professional growth. We offer flexible scheduling, generous time off, and wellness resources to help maintain balance and well-being. Our location provides access to a dynamic urban setting with world-class amenities and cultural diversity. Pay and Benefits The pay range for this position is $24.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in West Hollywood,CA. Application Deadline This position is anticipated to close on Aug 11, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.